nacho1114
1 Copper

Inspiron 1501 Memory Upgrade and BIOS / WINPHLASH issue

I bought a 1G memory (Dell) to bring laptop up to 2GB. It requires a BIOS update. so...I wnet to Dell.com to download it. But when I ran it it gave me a meesage that WINPLASH User Interface stopped working, therefore the BIOS was not updated and the memory cannot be install.

The Inspiron 1501 is running Vista Home Basic.

Could someone help me to resolve this problem?

 

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8 Replies
Zero-2-Sixty
1 Copper

Re: Inspiron 1501 Memory Upgrade and BIOS / WINPHLASH issue

Im having the same problem on my 1501 as well. Any ideas?

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Livers
1 Copper

Re: Inspiron 1501 Memory Upgrade and BIOS / WINPHLASH issue

Just piling on - same problem here.

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Hanksrun
1 Copper

Re: Inspiron 1501 Memory Upgrade and BIOS / WINPHLASH issue

The same problem with Winphlash occurred for me today - "user interface stopped working" - on the same computer & OS.

Why hasn't there been a response for this?

The BIOS update to version 2.6.3, A16 is the explicit solution to my "battery cannot be identified" error message, yet I cannot update the BIOS due to the Winphlash error.

Thx

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christov01
1 Nickel

Re: Inspiron 1501 Memory Upgrade and BIOS / WINPHLASH issue

I have the same exact problem, same OS, same everything..... where's Dell support???? Hello? still waiting as usual!!!!!!

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Hanksrun
1 Copper

Re: Inspiron 1501 Memory Upgrade and BIOS / WINPHLASH issue

Follow up...........

3 days later I tried it again - after I deleted all files previously downloaded and executed the download again, it worked - inexplicably

and once the BIOS update ran, then the battery error message problem was resolved and has not reoccured

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frullovich
1 Copper

Re: Inspiron 1501 Memory Upgrade and BIOS / WINPHLASH issue

I had the same problem. Turned off the 'UAC', then it worked without problem. Run as administrator did not help for me.

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kidcouscous
1 Copper

Re: Inspiron 1501 Memory Upgrade and BIOS / WINPHLASH issue

Same exact problem.  Been working on it for hours, very frustrating.  Each solution requires a solution in what appears to be a never ending rabbit hole of unworkable solutions.  

I have the unrecognizable battery error (on my factory installed battery that is only a few years old), I found on the forums the BIOS flash solution, downloaded that, followed the Dell provided instructions for installing it, and Winphlash fails to work.

I then followed some of the advice in this thread, including the turning off UAC, and still nothing allows Winphlash to work.

I'm going to try deleting the other downloads of Winphlash and BIOS and starting over again with a root C: drive installation to see if it runs properly from there.

It's really amazing that it's this difficult just to run a simple download from Dell.  Especially considering I am running zero non-dell peripherals.  

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kidcouscous
1 Copper

Re: Inspiron 1501 Memory Upgrade and BIOS / WINPHLASH issue

Well, I'm 'happy' to say that after I followed the advice in this thread to delete the other downloads of the .exe that Dell instructed me to put on the Desktop, turned off the UAC controls, and re-downloaded the BIOS flash to the C: drive directly, the user interface finally worked as it should, the BIOS updated and flashed and when the computer reset the battery error was gone.

Thanks forum peeps for actually having the ability to navigate this, it looks like it's out of the scope of Dell customer service to simply provide a 'fix' that does not require a 'fix' itself.

 

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