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Rogue Software
I think my Dell E510 is infected with a Rogue virus. My computer loads to the Desktop, but it has a blue background for wallpaper and nothing works. Every icon I click on does nothing. I can' even access the Start menu. Pressing crtrl alt delete does nothing. I can't right click or anything. I would appreciate any help, please.
Bugbatter
20.5K Posts
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February 25th, 2009 20:00
It sounds as if you may have one of the really nasty infections currently going around. I suggest that you do a reformat/reinstall.
For XP: http://tinyurl.com/3lwdat
VISTA: http://tinyurl.com/5j2b62
Phalestar
48 Posts
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February 26th, 2009 09:00
yes restore the sutff you want and yes reinstall any software youve added since youve taken the computer out of the box and powered on for the first time carefull though scan ur backups just to be safe never know if your bug was saved along with your back ups
missantoinette
5 Posts
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February 26th, 2009 09:00
I was thinking that might be what I have to do. I just recently backed up the computer because I had gotten a new external harddrive. After I do the reinstall, do I just restore the stuff I want on the computer? Do I need to reinstall all the software too?
TheRealFireblad
4.6K Posts
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February 26th, 2009 14:00
For heavens sake, make sure you do a thorough virus scan of the external drive, BEFORE doing a restore!!
You may have inadvertently backed up the virus to the external drive as well :emotion-3:
[edit] I've just realised that's basically what the poster above me advised you to do! My apologies :emotion-10: :emotion-42: [/edit]