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Sentience
1 Copper

Shipping confusion

Ok so i got my order shipped email this morning saying that it was shipped yesterday, Feb 14. It says it will be shipped "Canda Standard" and the estimated delivery date is today, Feb 15, there is a "track this order" link in the email, but it is a dead link. The main page status changed to delivery preperation yesterday and as of this moment remains there, the actual order page itself still says in production. from what i read on the support page, the order shipped email indicates that the package has been handed over to the carrier for delivery... with all this confusion and randomized information im not sure if i should expect my laptop today or by next week... anyone with any experience in this area?

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1 Reply
DELL-Jacquie K
1 Copper

Re: Shipping confusion

Sorry for the confusion. I'd be happy to go ahead and check the status of your order for you to give you the latest information. What is your order number? Thanks!

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