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Unable to change my Avatar :O(

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I am unable to change my Avatar. In fact I cannot even put the one back that I have been using for years. Looks like I'm limited to the Community collection.

According to the help section I should be able to choose an image from my "Image Gallery", I have not uploaded any images & so that is not an option under "Choose a collection".

I uploaded ~10 images  but the help section says: "You can only use this option if you have uploaded images that have been approved." 

Can someone tell me how to get these images approved so I can change my Avatar?  Does a moderator have to do it?

Thank you

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Re: Unable to change my Avatar :O(

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Re: Unable to change my Avatar :O(

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Re: Unable to change my Avatar :O(

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I do not see any of your images in the Image Console "awaiting approval". So all listed here are visible. As an admin, I was able to change your Avatar.

* I went to your profile
* Clicked, "View / Manage this User's Settings"
* Clicked AVATARS
* Clicked "Upload an Avatar"
* Clicked "FROM MY ALBUMS", I saw them all. Chose one
* Clicked the button "Save and Continue"
* Clicked the button "Save"

 

Are you saying that you do not have similar options?

 



 

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Re: Unable to change my Avatar :O(

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@DELL-Chris M wrote:

I do not see any of your images in the Image Console "awaiting approval". So all listed here are visible. As an admin, I was able to change your Avatar.

* I went to your profile
* Clicked, "View / Manage this User's Settings"
* Clicked AVATARS
* Clicked "Upload an Avatar"
* Clicked "FROM MY ALBUMS", I saw them all. Chose one
* Clicked the button "Save and Continue"
* Clicked the button "Save"

 

Are you saying that you do not have similar options?


I cannot find "View / Manage this User's Settings".

When I click on My Settings & then Edit my profile I am taken to Dell Community > My Settings.

Here is what I see:

2019-06-15 (1).png2019-06-15.png

If I click on Choose an avatar the community admin avatar is loaded.

Thank you

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Re: Unable to change my Avatar :O(

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I cannot find "View / Manage this User's Settings".
* Must be an Admin only option

* Will ask Rosie about this.

 



 

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Re: Unable to change my Avatar :O(

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Thanks Robot Happy

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Re: Unable to change my Avatar :O(

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@DELL-Chris M  I am also unable to change my avatar beyond what is shown in the community images (even though I have a number of approved images in my gallery).  I just uploaded a transformers image that I would like to be my avatar - see below.  Would you be able to update my avatar to this image for me too, please? 

 

Avatar for profileAvatar for profile

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Re: Unable to change my Avatar :O(

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Re: Unable to change my Avatar :O(

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Cool, thank you! 

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Re: Unable to change my Avatar :O(

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@DELL-Chris M I am not able to change my avatar so can you change mine

unnamed.jpg

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