Not applicable

Windows Vista won't start and disk will not eject

Hello All

I have a Studio 1535 laptop and there is a disk stuck in the CD dirve.  The disk has a itunes backup on it (don't know if that is relevant),  when I try to start the computer a black screen comes up and windows repair launches, it then goes to a grey screen and I hear the CD drive start then goes no further.  Can I manually get the bakcup disc out if this is causing the problem or is there something else I can to to get Windows Vista to load.

Regards

Judith

 

 

 

0 Kudos
1 Reply
2 Bronze

Re: Windows Vista won't start and disk will not eject

You can try this to get the cd out. Most cd drives have a small hole somewhere on the front face plate. Turn on the laptop and stick a paperclip in the small hole and press, the cd tray should open. Then turn off the laptop and turn it back on to see if it boots up.

0 Kudos