1 Copper

XPS1730 Software/Driver Update issues (running XP)...

Hi guys, I'm new to the Dell Community - I more than likely wouldn't have joined if my machine hadn't had any problems...

I updated all the drivers etc from the Dell Support Website on the weekend and since then my laptop takes 20-30 minutes to shut down or reboot.  Last night McAffee tried to update and then failed and told me that I had to reinstall it.

I play Warhammer Online and prior to updating it worked fine and had no issues, but since I updated, it has been crashing and I've been getting Windows Virtual Memory shortage messages (there's HEAPS of HD space) when it is set for Windows to manage the settings.
I've noticed that when Warhammer crashes or I exit it, the page file doesn't release - it stays at around 4GB and doesn't clear.  As a result I have to reboot to restart the app.  Which brings me back to waiting 20-30 minutes for the reboot.

I would just like to say that my machine had worked flawlessly until I updated everything and I was happy with Dell's product up until that point too.  Is there anyway to roll-back the latest updates without having to reinstall EVERYTHING and then spend a couple of weeks just downloading updates/patches for all the software???

Also - what is the point in updating to the latest drivers/software if it doesn't work?  Not only doesn't work but shafts your computer's performance.  Surely someone had to have tested all this before it was placed online for download????

Lastly, employ more staff for your support line, because being on hold for an hour or more is just NOT acceptable!!!

Can someone please help?

Thanks in advance!


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2 Replies
7- Thorium

Re: XPS1730 Software/Driver Update issues (running XP)...

Hi, Magool:

My first suggestion would be to use PC Restore to take your system back before the driver changes. Then you can install one at a time, checking system performance after each change.

5 Rhenium

Re: XPS1730 Software/Driver Update issues (running XP)...

Yup... given the problems you're having, your best bet is to 'Restore' your laptop to its factory settings.

Refer to page 143 of the Owners Manual you received (you can also view it here) for instructions on how to do it.


But before you update drivers next time Magool, at least create a System Restore point first - if not do a ful backup emoticon.Idea.title

From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!


XPS M1730:

Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
8x Super-Multi DVD±RW
Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
Integrated 2MP Webcam
Dell Wireless 355 Bluetooth 2.0 Module
Intel Next-Gen Wireless-N Mini-Card
TV Tuner and Dell Travel Remote Control
4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

230W AC Adapter / 9-cell Lithium-Ion Battery

Windows 7 Home Premium (64bit)

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