annie21
1 Copper

monitor problem i think or could it be graphic card help please

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i was working on my computer ( vista..and all of a sudden everything just disappeared and just verticle coloured lines appeared checked everything...couldnt switch computer off had to remove the power plug switched the computer on again just verticle lines..then i used another monitor just showing these vertical lines....cannot get into comp...any idea what the problem is ..grateful..thanks

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Thereal-dbk4297
4 Ruthenium

Re: monitor problem i think or could it be graphic card help please

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Hello,

OK no problem. Your system has onboard video, and a video card.

For now I will assume that your monitor is connected to the video card. If so, unplug the system and remove the video card. At the same time remove the motherboard battery for 15Mins. Replace the motherboard battery, do 'not' reinstall the video card. Close the system and plug your monitor into the video connector on the back of the system.

Restart and tell us if you now have an image on your monitor.

Mis Dos Centavos,
Darrell

Gadfly at large

Helping Dell Customers here since 1998

My systems ...
Dimension XPS D266 - Now retired
Toshiba Tecra M1
Dimension 4300 - Received DOA as a gift. Reinstalled XP and still working great
Dimension 9150 - Pent D 3.2GHz, 4GB dual-channel 533 DDR2 Windows 7 Pro, Firefox 3.6.14
  Congrats to Jimmie Johnson #48 - FIVE time Nascar Sprint Cup Champ !!!!  

 

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Thereal-dbk4297
4 Ruthenium

Re: monitor problem i think or could it be graphic card help please

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Hello,

What is your model number? And, do you know if you have the video on the motherboard?

Mis Dos Centavos,
Darrell

Gadfly at large

Helping Dell Customers here since 1998

My systems ...
Dimension XPS D266 - Now retired
Toshiba Tecra M1
Dimension 4300 - Received DOA as a gift. Reinstalled XP and still working great
Dimension 9150 - Pent D 3.2GHz, 4GB dual-channel 533 DDR2 Windows 7 Pro, Firefox 3.6.14
  Congrats to Jimmie Johnson #48 - FIVE time Nascar Sprint Cup Champ !!!!  

 

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annie21
1 Copper

Re: monitor problem i think or could it be graphic card help please

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hi im new to this site thanks for your response...

IM GOING WANTS ON MY INVOICE I HAVE HAD COMP 18 MONTHS..

dimension E52O VISTA HOME BASIC

VIDEO CARD Nvida Geforce 7300 Turbocache 256MB

any help to you

cheers

annie

 

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Thereal-dbk4297
4 Ruthenium

Re: monitor problem i think or could it be graphic card help please

Jump to solution

Hello,

OK no problem. Your system has onboard video, and a video card.

For now I will assume that your monitor is connected to the video card. If so, unplug the system and remove the video card. At the same time remove the motherboard battery for 15Mins. Replace the motherboard battery, do 'not' reinstall the video card. Close the system and plug your monitor into the video connector on the back of the system.

Restart and tell us if you now have an image on your monitor.

Mis Dos Centavos,
Darrell

Gadfly at large

Helping Dell Customers here since 1998

My systems ...
Dimension XPS D266 - Now retired
Toshiba Tecra M1
Dimension 4300 - Received DOA as a gift. Reinstalled XP and still working great
Dimension 9150 - Pent D 3.2GHz, 4GB dual-channel 533 DDR2 Windows 7 Pro, Firefox 3.6.14
  Congrats to Jimmie Johnson #48 - FIVE time Nascar Sprint Cup Champ !!!!  

 

annie21
1 Copper

Re: monitor problem i think or could it be graphic card help please

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Hi

I can't continue with this at the moment sorry .I will log in to tomorrow

thank you very much for your replies most appreciated.....

annie.

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