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saivarun
1 Copper

my dell downloads not working properly

hi everybody i have created dell account 2 days.i have entered my dell downloads website.it worked fine and i registered my system.i also downloaded some softwares.everything worked fine.but from yesterday it is showing application error.i dont know whats happened.are thier servers down.my system is dell xps l 502 x.its 2 months old.any body knows anything about this please help.thank you

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7 Replies
sugarbear18
5 Rhenium

Re: my dell downloads not working properly

Hello saivarun, Try logging out of my Dell, dump your temp. internet files and cookies and log back in.

Teddi

    #Dell World 2012, 2015, 2016, 2017

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7- Thorium

Re: my dell downloads not working properly

saivarun,

 

Using Internet Explorer, go to My Dell Downloads :: Login Use the same email address and password you use here.

 

Click on add system, then follow the instructions.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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saivarun
1 Copper

Re: my dell downloads not working properly

hi thanks for your reply.the actual problem is thier servers are down.so problem was resolved today.thanks again for your reply

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saivarun
1 Copper

Re: my dell downloads not working properly

hi thanks for your reply.the actual problem is thier servers are.so my problem was resolved todays.thanks

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sugarbear18
5 Rhenium

Re: my dell downloads not working properly

Your Welcome.

Teddi

    #Dell World 2012, 2015, 2016, 2017

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martyn b
1 Copper

Re: my dell downloads not working properly

i have same porblems 3 days now

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7- Thorium

Re: my dell downloads not working properly

martyn b,

 

Click on the blue on the next page, click start conversation. Subject: My Dell Downloads.

Here is the information I need. THIS CANNOT BE POSTED IN THE FORUMS.

1. System Service Tag.

 

2. Customer’s Contact Information:

 

• Name (First, Last)

• E-mail address

• Portal Password

• Country

• Language

• System type

• Operating System

• Browser Used & Version

 

3. Detailed Description of the Issue (screenshots if available).

I will forward this to Dell.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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