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October 16th, 2009 20:00

no sound on Latitude D630

  I have no sound. Under control panel, sound and audio devices properties. The first volume tab shows " No audio Device"    Also under devices.. sound and game controlers there are 5 or 6 properly operating drivers?  Yes I am new at this.   Thank You for any help

9 Legend

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30.3K Posts

October 17th, 2009 01:00

twisteffect,

 

How did you get to this situation? Did you reinstall the operating system? If so, then...

 

 

The Desktop/Notebook Utility needs to be installed first(if applicable), then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.

 

 

 

 

Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.

 

:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.



Desktop System Software or Notebook System Software(if applicable)
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card

QuickSet(Laptop only)

 

If not, then post back.

 

 

Rick

October 17th, 2009 16:00

Thank You soo much for response first off.... Second everything took until I tried to install either of audio drivers,   Knowles Audio ...said during install: problem with windows installer package.   Sigmatel Audio intall... stopped and said: system does not support driver. I followed install order as told. All other drivers took.

9 Legend

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30.3K Posts

October 17th, 2009 18:00

twisteffect,

 

What operating system do you hav installed?

 

Are you sure it's a Latitude D630 or a D630c?

 

Did you try installing the audio drivers on the Drivers disk?

 

 

Rick

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