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printer communication problem
recently upgraded to IE 8 and also installed a new driver from microsoft at their recommendation and now cannot communicate with my dell 922 printer.
have uninstalled and reinstalled everything and still no luck.
PudgyOne
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March 25th, 2009 13:00
madisonriver,
I see exactly what your problem is, you let Microsoft install the drivers for the printer. Windows Updates is GREAT for WINDOWS ONLY, but NOT for drivers. Microsoft either offers the wrong drivers and/or they get installed wrong, causing many devices to malfunction.
Please follow the instructions below and the printer should install for you. Please make sure you have all Windows Updates, especially .net framework(needed to run many applications) and the latest Java.
Disconnect your printer. Download and run this patch (a MUST with Vista machines) to completely remove the printer from your computer. Run the patch until it prompts you to restart your computer.
Restart your computer.
Download the proper drivers
XP Drivers
Vista 32-bit Drivers
Vista 64-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Let me know what happens.
Rick
madisonriver
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March 25th, 2009 16:00
problem was solved by using Rick's suggestions...........
PudgyOne
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March 25th, 2009 20:00
madisonriver,
GREAT JOB! :emotion-21: Thanks for posting back. Glad you got it working.
Rick