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ajoyseal
Copper

A query for Exact Clarification

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Recently we have purchased a Desktop Computer from a Local Supplier.

Desktop Brand: Dell

Model: Optiplex 3020 MT

Service Tag: 

<ADMIN NOTE: Service tag removed per privacy policy>

Express Service Code: 

<ADMIN NOTE: Express service code removed per privacy policy>

The supplier provided us the under mentioned configuration of the said model.

CPU

Capacity: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz

Core: 4

Processor ID: BFEBFBFF000306C3

L3 Cache: 6MB

RAM

Capacity: 4GB

Manufacturer: Hynix/Hyundai

Part Number: HMT451U6BFR8A-PB

Serial Number: 0B40B105E033 

But this configuration doesn't match the actual configuration provided by dell online Support.

We found the configurations from your website are as follows:

Desktop Brand : Dell

Model: Optiplex 3020

Service Tag: <Admin Note: removed per privacy policy~RK>

Express Service Code: <Admin Note: removed per privacy policy~RK>

CPU

Capacity: Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz

Core: 2

L3 Cache: 3MB

RAM

Capacity: 4GB

Manufacturer: Dell

Part Number: P4T2F

So, kindly clarify us about the variations found of the respective model. And

Notice us about the RAM and HDD brands you use into your Desktop Brand.

Waiting for your helpful reply.

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Moderator
Moderator

RE: A query for Exact Clarification

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ajoyseal,

If you run Finding System Information

 It will provide you with the information of this machine, without the Service tag which is located in the BIOS or you can click on What is a Dell Service Tag and how do I locate it? and it describes the location of your service tag.


PLEASE DO NOT POST YOUR SERVICE TAG OR REGISTERED OWNER INFORMATION HERE.

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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