If they billed your credit card, call your credit card holder and dispute the charges. If it's a debit card or checking account, go to your financial institution (bank) and dispute the charges. Let them know you were charged for services you never received. The FIRST thing you need to do is remove all credit/account info from your Dell account so they can't do this again. I have no doubt that you're telling the truth. It seems these days, Dell will shaft anyone to make a buck. Good luck and let us know how it goes!
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XPS 730x H2C (aluminum clear coat chassis)
Windows 7 Professional x64
Intel Core i7 920 @ 3.60ghz (soon-to-be a Core i7-975)
6gb Corsair Dominator DDR3-1600
(4) - 300GB VelociRaptors with (3) in RAID0
Western Digital MyBook 1TB
(2) - XFX Black Edition GTX 285's in SLI
(2) - DVD/RW+CD/RW Drives
Creative X-FI Titanium sound card
Logitech G5 laser gaming mouse (blue)
Logitech G19 gaming keyboard
Logitech G35 headset
Dell 3008WFP-30" LCD @ 2560x1600
X-TRAC Ripper mouse pad
I am in USA (New York)
Yes it is poorest treatment I got from dell, what else you can expect. I am going to waste more of my school time tomorrow again by calling them...
This is very upsetable to me and distrubing my study as well, I would be really helpful if I got help to resolve this issue
Thank you for your time
Dell only deletes posts that violate TOS, such as posting employee names, your service tag, etc.
Obviously, they don't delete posts for complaining (or bad English ).
Please post back and let me know if you need more help.
There were no employee name involve in it or my service tag or any thing, yes I mentioned that my case is in dell's fraud department now that might be upsetting for them. that is the only think I can think of