I have a Dell laptop, an Inspiron 15 5558 model running Windows 8.1
It connects wirelessly to my home network and tells me (via the status bar) that I have internet access, however it will not connect to a browser, I’ve tried Google Chrome and Internet Explorer.
I’ve looked at the DNS settings and TCP/IP settings and all are set to automatic.
In Device Manager it tells me that the Network Adaptor drivers are all working fine and the best version is installed.
I did a ping test to google.com and it came back without any issue.
But it still won’t access the browser! Any suggestions please?
Go to Solution.
Best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx
If my answer was helpful, please click: KudosForum Member since 2001I am not employed by Dell