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XPS 13 9350 touchpad not working

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Hello

I recently bought XPS 13 9350, when I connect external mouse, touch pad after working for some time, get disabled, than only external mouse works.

It is over many weeks and DELL support has no clue on this issue.

I2C HID Device has following:

"This device cannot start. (Code 10)

A request for the HID descriptor failed"

Any suggestion/idea what should be done

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sugarbear18
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RE: XPS 13 9350 touchpad not working

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Hi aditya_varshney,

Please repost this in the laptop forum for help.

http://en.community.dell.com/support-forums/laptop/f/3518

Teddi

Forum Member since 2005
Ideastorm Member since 2007

#DellWorld2012, #DellWorld2015, #DellEMCWorld 2016,# DellEMCWorld2017

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