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February 11th, 2017 16:00

XPS 13 9350 touchpad not working

Hello

I recently bought XPS 13 9350, when I connect external mouse, touch pad after working for some time, get disabled, than only external mouse works.

It is over many weeks and DELL support has no clue on this issue.

I2C HID Device has following:

"This device cannot start. (Code 10)

A request for the HID descriptor failed"

Any suggestion/idea what should be done

2.3K Posts

February 13th, 2017 14:00

Hi aditya_varshney,

Please repost this in the laptop forum for help.

http://en.community.dell.com/support-forums/laptop/f/3518

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