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Error while communicating to Warranty API service
Hi,
I'm receiving an error checking the warranty information of my servers, i'm using the version 3.1 and the script is running on RHEL 8.x :
python .../dellemc_device_check.py --host=1.2.3.4 --devicetype=iDRAC --componentname=warranty --protocol=..protocol_details.. --nagios.type=1 --logPath=/path/to/log --warranty.warningDays=15 --warranty.criticalDays=30
Could not fetch warranty details for \n
The jar used is dell_OMC_Nagios_Warranty_v_3_1.jar
The access is allowed only to *.dell.com .
What could be the issue here and how can it be solved?
asuihfclif32
3 Posts
0
September 19th, 2022 11:00
Same exact issue here, other checks working fine however i get the error "Could not fetch warranty details for \n"
asuihfclif32
3 Posts
0
September 19th, 2022 11:00
Upgrading to 3.2.0 plugin fixed this issue for me
https://www.dell.com/support/manuals/en-us/openmanage-plugin-nagios-xi/nagios_xi_3.2.0_ig/upgrading-...