Catalog 21.10.15 - X710 firmware issue

Hi, thanks for choosing Dell. What is the current OpenManage Integration for VMware vCenter (OMIVV) version you're on? Have you tried updating the catalog? 

OMIVV version is 5.4 and the catalog version is the latest one (21.10.15). I do not encounter the same issue using the catalog (21.09.17) released in last month. A new Intel X710 NIC driver version (Intel NIC Family Version 20.5.0 Firmware for X710, XXV710, and XL710 adapters) added in the latest catalog (21.10.15) which I believe it causes this issue.

I think I find the reason. The subDeviceID = "0000" is missing under "Intel NIC Family Version 20.5.0" but exists under "Intel NIC Family Version 20.0.0" and that's why it always let me downgrade the version from 20.5 to 20.0 for one of my Intel X710 NIC card. Please see the picture below for details (Catalog version 21.10.29). Please fix it, thanks~

I'm still seeing a related issue on my hosts using 'dsu' under RHEL7/8 on at least two R640 chassis:

# dsu
DELL EMC System Update 1.9.3.0
Copyright (C) 2014 -- 2022 DELL EMC Proprietary.
Verifying catalog installation ...
Catalog not present
Installing catalog from repository ...
Fetching dsucatalog ...
Reading the catalog ...
Fetching invcol_8DP69_LN64_22_03_200_1230_A00 ...
Verifying inventory collector installation
Getting System Inventory ...
Determining Applicable Updates ...
[...]
[*]10 Intel(R) Ethernet 10G 4P X710 SFP+ rNDC
Current Version : 20.0.17 Upgrade to : 20.5.13, Criticality : Recommended, Type : Firmware

[*]11 Intel(R) Ethernet 10G X710 rNDC
Current Version : 20.0.17 Upgrade to : 20.5.13, Criticality : Recommended, Type : Firmware
[...]
Enter your choice : c
Fetching Network_Firmware_NVXX9_LN_20.5.13_A00 ...
Installing Network_Firmware_NVXX9_LN_20.5.13_A00
Network_Firmware_NVXX9_LN_20.5.13_A00.BIN is not applicable to the system
Network_Firmware_NVXX9_LN_20.5.13_A00.BIN could not be installed
Done! Please run 'dsu --inventory' to check the inventory
Exiting DSU!
#

What am I missing?  Has something been reverted in the catalogue?

 Ben

Hello BenArgyle,

I am sorry you faced with this issue.

Could you please provide the firmware version displayed in iDRAC? When was the firmware updated?  What is the status of the links?

Thanks.

Hi Maria,

I keep trying to reply, but this web page keeps saying I'm unable to post for some reason.  I'm stripping out all the special formatting and will just give you the basics.  The iDRAC says "Family Firmware Version 20.0.17".  The install logs on the OS say this was installed via 'dsu' on 6 September 2021 and was an upgrade from 19.5.12.  Currently the hosts are not using the 10GbE ports, but 1GbE ports on a 4-port BCM5719, so all ports on the X710 are down/not in use/not connected to anything.

Thanks,

Ben

We would need to look into what is causing the issue with the catalog, but you can find the direct update for the X710 here. 

Let me know if this helps.