averageguy2018
1 Copper

3020, Windows 7, adding a video card

Hi. Tried to add a video card but didn't get a signal to my monitor. Do I have to disable the onboard graphics first? I recall having to do this in the past through device manager on another computer I upgraded. Any thoughts greatly appreciated.

0 Kudos
5 Replies
Moderator
Moderator

Re: 3020 Windows 7 - adding a video card.

averageguy2018,

To disable the onboard video follow the steps below. Also, make sure your monitor is plugged into the added video card and not the onboard video card.

START > Control Panel > System > Select the "Hardware" tab > Device Manager > Display Adapters. Right click on the listed display (common is the intel integrated graphics accelerator) and select DISABLE. Do not select uninstall.

0 Kudos
7- Thorium

Re: Optiplex 3020, Windows 7, adding a video card

Any Cards from Any Vendor Other than Dell will require SECURE BOOT OFF with CSM ON and Legacy Option Roms ON.

The other issue is that Nvidia will no longer offer support for 32-bit systems aka WIN 7 8 10

390.65  WHQL

https://www.nvidia.com/download/driverResults.aspx/129081/en-us

This release supports the following APIs:
Open Computing Language (OpenCL TM  software) 1.2 for NVIDIA
Kepler TM  and later GPUs
OpenGL ® 4.6
Vulkan ®  1.0
DirectX 11
DirectX 12 (Windows 10)

 

 NVIDIA TITAN Series:

NVIDIA TITAN Xp, NVIDIA TITAN X (Pascal), GeForce GTX TITAN X, GeForce GTX TITAN, GeForce GTX TITAN Black, GeForce GTX TITAN Z

GeForce 10 Series:

GeForce GTX 1080 Ti, GeForce GTX 1080, GeForce GTX 1070 Ti, GeForce GTX 1070, GeForce GTX 1060, GeForce GTX 1050 Ti, GeForce GTX 1050, GeForce GT 1030

GeForce 900 Series:

GeForce GTX 980 Ti, GeForce GTX 980, GeForce GTX 970, GeForce GTX 960, GeForce GTX 950

GeForce 700 Series:

GeForce GTX 780 Ti, GeForce GTX 780, GeForce GTX 770, GeForce GTX 760, GeForce GTX 760 Ti (OEM), GeForce GTX 750 Ti, GeForce GTX 750, GeForce GTX 745, GeForce GT 740, GeForce GT 730, GeForce GT 720, GeForce GT 710, GeForce GT 705

GeForce 600 Series:

GeForce GTX 690, GeForce GTX 680, GeForce GTX 670, GeForce GTX 660 Ti, GeForce GTX 660, GeForce GTX 650 Ti BOOST, GeForce GTX 650 Ti, GeForce GTX 650, GeForce GTX 645, GeForce GT 645, GeForce GT 640, GeForce GT 635, GeForce GT 630, GeForce GT 620, GeForce GT 610, GeForce 605

GeForce 500 Series:

GeForce GTX 590, GeForce GTX 580, GeForce GTX 570, GeForce GTX 560 Ti, GeForce GTX 560 SE, GeForce GTX 560, GeForce GTX 555, GeForce GTX 550 Ti, GeForce GT 545, GeForce GT 530, GeForce GT 520, GeForce 510

GeForce 400 Series:

GeForce GTX 480, GeForce GTX 470, GeForce GTX 465, GeForce GTX 460 SE v2, GeForce GTX 460 SE, GeForce GTX 460, GeForce GTS 450, GeForce GT 440, GeForce GT 430, GeForce GT 420

 

 

 

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

0 Kudos
averageguy2018
1 Copper

Re: Optiplex 3020, Windows 7, adding a video card

Thanks folks. Almost lost the computer after disabling the onboard graphics and was barely able to restore it. Will put my new card in another computer. Haven't had this difficulty with a card upgrade ever and I've done this many times before. It seems these business class computers would be more flexible not less.

0 Kudos
7- Thorium

Re: Optiplex 3020, Windows 7, adding a video card

There is no need to disable onboard.  Any system from Any vendor that is Windows 8.x or higher with UEFI secure boot BIOS will require Secure Boot off and CSM on.   You do not need to disable video its disabled automatically when you put a card in the slot.


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

0 Kudos
averageguy2018
1 Copper

Re: Optiplex 3020, Windows 7, adding a video card

Speedstep - I have a 3020 with Windows 7 Pro. Please, in an elementary fashion, advise me specifically on what steps I need to take to add a graphics card (Nvidia GT 730) to this particular machine.

In the past, I have been able to simply insert the new card and it is detected as you have just outlined above (may be the case here as well).
Alternatively on a couple of machines, I have had to go into Device Manager and disable the onboard graphics unit ahead of time.

Let me know what additional information you need from me and how exactly to find it if necessary.

Seriously, thanks a bunch.

 

0 Kudos