28 Posts
0
2128
7050, BIOS update, USB keyboard lost
OptiPlex 7050, Win10 1809
After applying the latest BIOS upgrade this morning the Keyboard was not 'typing', the mouse was not affected.
I tried all the old tricks, none worked.
I have attached a PS2 keyboard and it's working fine.
Ideas?
David L.
David Len.
28 Posts
0
June 7th, 2019 05:00
to close the issue, there's no 'solution' that I know of
David L.
Mary G
2 Intern
2 Intern
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20.1K Posts
0
May 30th, 2019 13:00
Did you try a diff usb keyboard? Diff usb port? Maybe it is a problem with the usb port(s) That has been reported on some bios updates. Try some other usb hardware.
SOGLAD5
101 Posts
0
May 31st, 2019 02:00
Great calls, Mary!
I would try a specific hunt for the latest drivers for your operating system and keyboard; since this is the only fault you report since your BIOS upgrade?
I too recently did a 'BIOS upgrade' and suddenly my 'fan' is reporting a 'fault'...
A replacement fan is on order now and I will try to retain the newer BIOS flash rather than downgrading back to a lesser... Downgrading BIOS back often confuses 'things' so I'll try a new fan for now... two days ago that DELL was temporally 'retired'...
Odd how everything (BIOS and fan-wise) was OK ~ until that 'upgrade'?
I dunno.. film at 11:00
Anthony
(OPTIPLEX 9010 SFF ~ on vacation))
David Len.
28 Posts
0
May 31st, 2019 05:00
Yes, I tried a different keyboard, different port.... etc none worked.
Other USB devices were not affected.
Keyboard was working for the BIOS upgrade setup, and not working after the flash and reboot.
David L.
Mary G
2 Intern
2 Intern
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20.1K Posts
0
May 31st, 2019 08:00
Puzzling! Did you try the usb KB on another computer? KB might have failed.
I am amazed you still have a PS2 KB! :Huh?:
David Len.
28 Posts
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May 31st, 2019 11:00
the mouse is working fine, so do other USB attached devices.
the solution you offer is too much, as I have a workaround, with a PS2 keyboard.
thank you for offering a solution.
David L.
David Len.
28 Posts
0
May 31st, 2019 11:00
I have been doing this for a very long time, way before PS2 was used :) and I am a pack-rat, so there is 'stuff' lying around way past use by date.
the keyboard is fine, I attached it to a openSUSE box and there are no problems whatsoever.
as I said elsewhere, it worked fine before the BIOS flash, and did not on reboot, so, it's a compatibility issue in the last BIOS upgrade, which is puzzling as the keyboard is Dell's as well, as is the box.
David L.
speedstep
8 Wizard
8 Wizard
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47K Posts
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May 31st, 2019 11:00
Clear Cmos and make sure the ports are enabled.
Then move the mouse from port to port waiting for it to work.
Do the same for the keyboard.
It will not be instantaneous.