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I'm on my 3rd hard drive in 2 years
At what point do you (DELL) admit I've got a lemon and simply replace my computer. In January of 2020 I bought and OptiPlex 7060. In October of 2020 I had to replace my hard drive. Now, in June of 2021 I have to replace it again. Really? This is making me unable to work again for a couple of days. I'm self employed and work on commission. I am so upset! I will never do business with you folks again.
Womanofthetides
2 Posts
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June 28th, 2021 12:00
Correction: I bought the computer in January of 2019. So, 3rd hard drive replacement in 2 !/2 years.
Mary G
4 Operator
4 Operator
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20.1K Posts
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June 29th, 2021 07:00
This is a user to user tech forum not Dell Support. We can just sympathize. But hard drives can fail at any time. It's bad luck but that is not considered a manufacturing defect. Hard drives are consumable hardware like tires on a car. Some last for years and others fail unexpectedly. Check out Top 10 Hard Drive Maintenance Tips | Record Nations
bradthetechnut
6 Professor
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June 29th, 2021 10:00
It can also depend on the brand of HDD. If a certain brand kept failing you, like Seagate just as an example, I'd go with WD.or Toshiba.
https://www.techradar.com/news/10-best-internal-desktop-and-laptop-hard-disk-drives-2016