Optiplex Desktops

Womanofthetides · ‎06-28-2021

At what point do you (DELL) admit I've got a lemon and simply replace my computer. In January of 2020 I bought and OptiPlex 7060. In October of 2020 I had to replace my hard drive. Now, in June of 2021 I have to replace it again. Really? This is making me unable to work again for a couple of days. I'm self employed and work on commission. I am so upset! I will never do business with you folks again.

Womanofthetides · ‎06-28-2021

Correction: I bought the computer in January of 2019. So, 3rd hard drive replacement in 2 !/2 years.

Mary G · ‎06-29-2021

This is a user to user tech forum not Dell Support. We can just sympathize. But hard drives can fail at any time. It's bad luck but that is not considered a manufacturing defect. Hard drives are consumable hardware like tires on a car. Some last for years and others fail unexpectedly. Check out Top 10 Hard Drive Maintenance Tips | Record Nations

bradthetechnut · ‎06-29-2021

It can also depend on the brand of HDD. If a certain brand kept failing you, like Seagate just as an example, I'd go with WD.or Toshiba.

https://www.techradar.com/news/10-best-internal-desktop-and-laptop-hard-disk-drives-2016

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Optiplex Desktops

I'm on my 3rd hard drive in 2 years