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My pc just restarted randomly
I have a dell optiplex 790 and I was just playing a game and all the sudden it restarted, this time it showed a boot logo I have never seen before, then it went back to the normal boot logo I'm used to seeing, if anyone could tell me what the issue is that would be good, thanks.
redxps630
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April 18th, 2021 16:00
Crash could be due to various possible causes.
790 is a relatively stable business platform pc. What is spec and what strange logo do you see? If your crash is reproducible and only occurs during gaming, then it may be related to gpu and not memory or chipset.
Centrix8
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April 18th, 2021 16:00
Ok my specs are:
I5 2400
Quadro 600
8gb ddr3 ram
120gb ssd+500gb hdd
Windows 10 pro 20h2
Bios revision a07
So my pc restarted and showed a dell logo with an energy star logo in the corner, then it showed the dell boot logo I normally see and it restarted normally, I was playing minecraft, osu and another game for an hour before it restarted.
redxps630
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April 18th, 2021 19:00
Sorry can not explain the sudden appearance of energy star logo on your screen, but optiplex 790 data sheet mentions it meets Energy Star 5.0.
have you played the same game again and encounter restart consistently, or was it an one time event? Q600 is a 40w card. 790 tech guide mentions “max wattage” is 35W for blue PCIex16 slot for MT, DT, SFF. it is doubtful your restart is due to the 5W difference.
Centrix8
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April 19th, 2021 10:00
Ok I'm probably going to get a new psu as well as gpu
Centrix8
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December 3rd, 2021 14:00
update: i got a new psu as well as gpu, this time a quadro 4000 and a 500w psu, i read and saw that the 600 pulled more power than the pcie slot could handle, ever scence upgrade no problems had happened