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FeTix
1 Copper

No Primary Video option in bios.

Hello just bought a GT 1030 for my Small Form Factor Dell Optiplex 3010 and installed it and I am not getting any display from it at all even no dell thing at the start. Went and updated the bios and it’s still no different. Also can’t find an option for Primary Video so I think that’s the problem is there any way I can get this setting and change it?

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14 Replies
JOcean
5 Tungsten

Re: No Primary Video option in bios.

Please don't take this the wrong way as I am not trying to be offensive, but you did move the video cable from the onboard video connector to the video card?




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Mary G
6 Indium

Re: No Primary Video option in bios.

Installing a separate video card in win 10 automatically disables the integrated video. Primary video selection is for using dual monitors and can be changed in Display Settings in Win 10. Your problem is most likely insufficient power for a video card that recommends a minimum 300w power supply. You have only 240w. That card works on the desktop and MT version since it has been recommended on this forum. Those models have a better rated psu just below 300w

https://downloads.dell.com/manuals/all-products/esuprt_desktop/esuprt_optiplex_desktop/optiplex-3010...

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savvy2
4 Tellurium

Re: No Primary Video option in bios.

we cant not know what you had before the 1030 (nothing but iGPU , in the CPU ) or some other card.

here is the correct way.

  • remove old driver first, if a PCIe card for sure, in DM device manager.
  • then get the PC 100% dead power, per this, stop at step 6
  • now remove old GPU card, if there, remove it. if not there, put the 1030 in now, keep one hand grounded to metal (ESD awarness matters)
  • then put all power back to PC. 
  • move the video cable to new port the old port will be dead if iGPU
  • push the power button. schesam... bingo video is good, some Dells have bios (auto,igpu,pci-gpu)
  • if you  PC has no such BIOS selections that means its in AUTO FOREVER.
  • if it still fails reset the bios. in BIOS screens, to factory defaults and PXE off if present and boot order as you want.
I am not Dell, I am retired from this industry since 2009,
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savvy2
4 Tellurium

Re: No Primary Video option in bios.

not true some of that., the 1030 is 20 or 30 watts one of the best cards on earth infact of low power.

The 3 choices seen on other dells is only for booting faster so the bios does not need to hunt down the video chip each boot,.   Auto does that. but is for sure just as good.

and yes, if auto finds 1030 the Igpu is disabled 100%

 

also bios and windows does not use 30 watts just to run a desktop.

more like 5 watts. so watts is not it. for  sure this card !

2d use very very low watts, and BIOS screens dead is not a power issues with any  1030,  

I am not Dell, I am retired from this industry since 2009,
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savvy2
4 Tellurium

Re: No Primary Video option in bios.

now answering a 2nd way,  there are 2 paths here and few fact inputted. 1030 is not enough.

1030 means nothing there are 12 makers GPU and up to 10versions of 1030.  (and versions of card firmware)

why not tell real name of  card. SKU. make and models matter, for SURE.

then tell how old it  is,  (new from top seller or just new from fleabay or just new to you) age matters.

as we all know some MSI cards fail for GOP support UEFI.  due to some dells flat dont allow GOP.

GOP replaces old VBIOS rom Int15, called legacy ROM and if a GOP only card many old PC go dead with it.

the clue is BIOS f2 screens dead.  (i have 20 GPU cards in box here) if i pop in a 2007 card and it works what does that tell me, the 1030 card you bought is GOP only.(or defective card )or you HOT SWAPPED CARDS. bad, never do that, (always gain zero power inside PC first. AC line pulled and hit powerbutton 3 times until all fans stop TWITCHING and WIN.

the optiplex 3010  is old, and  has 1/2 baked, UEFI v. 2.6?  and bad GOP on some.

my 3020 runs anything Ive tried, 20 cards. here are some bench users 6,111+ using vast cards same PC<  very good even 1080s  vast cards work but not all, some with BAD GOP do NOT. (YMMV ,your module may vary)

did you remove a card first, unstated, 🤔

 

luck would be good if BIOS new fixes this did you do that first/.?

when upgrading RAM or CPU or GPU always get newest BIOS, or things can be hard.

but wait no statement yet what GPU you had before the change, were all PCI- slots empty or NOT?  I cant see you do the work so, must be stated.

 

3010 (SFF?)  7 years old today,

MT, DT, SFF, USFF, All-in-one

 

 

 

 
I am not Dell, I am retired from this industry since 2009,
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FeTix
1 Copper

Re: No Primary Video option in bios.

The gpu is a ASUS GT 1030 Low profile no fan model. There was no gpu in the pc before hand. Had fully turned off the pc by the wall and unplugged power cable before installing the gpu and removing it multiple times, updated bios and didn’t help at all, power supply shouldn’t be a problem as the motherboard supplies 50w maximum to the pcie lane and the gt 1030 low profile only needs 30w.

 

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FeTix
1 Copper

Re: No Primary Video option in bios.

It is also a used gpu.

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FeTix
1 Copper

Re: No Primary Video option in bios.

There was no gpu before this one and I’ve even tried deleting and disabling intergrated graphics to see if they were interfering with the gpu.

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7- Thorium

Re: No Primary Video option in bios.

Could be defective or worse Fake card.

 


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