damiencal
2 Bronze

Optiplex 3060 power led flashing twice amber then seven times amber

We have a not very old Optiplex 3060 with a power led flashing twice amber then seven times amber.

Service tag <Service Tag removed>

SERVICE CODE, <Express service code removed>

no internal leds are on. the power appears to be going to the board, cpu / case fans spinning. 

I've googled the led flashing twice...then 7 times and can't find what this is code for

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5 Replies
redxps630
5 Rhenium

Re: Optiplex 3060 power led flashing twice amber then seven times amber

Blinking amber suggests system initialization failed, sort of like a snow blower engine fails to kick in.  System did not start, even though “power appears to be going to the board, cpu / case fans spinning.”  It is very nonspecific as to the underlying cause.  Try clear CMOs settings.

  1. Turn off the computer and disconnect the power cable from the electrical outlet.

  2. Wear ESD band or ground fingers on chassis.  Remove the computer cover.

  3. Locate the CMOS_CLR/Password/Service_Mode Jumper (JMP1) on the system board.

  4. Remove the 2-pin jumper plug from Password jumper

  5. Move the 2-pin jumper plug from the password jumper to pins into the CMOS_CLR jumper.

  6. Plug in AC power to the system and wait ten seconds for the CMOS to clear.

  7. Move the 2-pin jumper plug back to the password jumper.

  8. Replace the computer cover.

  9. Connect your computer and devices to electrical outlets, and turn them on

#24 CMOS_CLR/Password/Service_Mode Jumper (JMP1)

redxps630_0-1613591588422.jpeg

 


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bradthetechnut
5 Rhenium

Re: Optiplex 3060 power led flashing twice amber then seven times amber

Dell Optiplex Diagnostic Indicators 

Capture+_2021-02-17-20-13-41.png

Odd thing about it, BIOS can't be flashed if PC don't start.


- Please kudos posts you like!
- Please "Accept as Solution" posts that are a solution.
- If you have an Optiplex, stating its model number AND size speeds up troubleshooting. Components vary.

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bradthetechnut
5 Rhenium

Re: Optiplex 3060 power led flashing twice amber then seven times amber

Not to cause confusion, but...  The screengrab above comes the 2020 or newer section of the diagnosis indicators, as the current generation is pictured for reference.

The 2012-2020 section pictures the previous generation.  But here's a screengrab:

Capture+_2021-02-17-20-27-34.png

 


- Please kudos posts you like!
- Please "Accept as Solution" posts that are a solution.
- If you have an Optiplex, stating its model number AND size speeds up troubleshooting. Components vary.

Code of Conduct
TechSupport YouTube

I'm a big fan of Dell, a Dell user, and not an employee. This forum is mainly user to user with occasional moderation or additional knowledge by a Rockstar or Dell employee.

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damiencal
2 Bronze

Re: Optiplex 3060 power led flashing twice amber then seven times amber

thank you so much guys, i'm going to try and borrow some ram from another dell machine when not in use and see if any joy.

i'll also try the cmos reset,

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bradthetechnut
5 Rhenium

Re: Optiplex 3060 power led flashing twice amber then seven times amber

While I have references for most Optiplex's, I don't have one for the age of 3060/3070/3080.

If your Optiplex is 5 or more years old and the battery has never been replaced, now is a good time to do so.  Battery replacement also resets CMOS.


- Please kudos posts you like!
- Please "Accept as Solution" posts that are a solution.
- If you have an Optiplex, stating its model number AND size speeds up troubleshooting. Components vary.

Code of Conduct
TechSupport YouTube

I'm a big fan of Dell, a Dell user, and not an employee. This forum is mainly user to user with occasional moderation or additional knowledge by a Rockstar or Dell employee.