Optiplex 7020 No Spatial Audio

I have an Optiplex 7020, and I cannot turn on spatial audio. I would really appreciate a response. I am including some screenshots. Thanks.image.png

Reply
2 Replies
Highlighted
8 Krypton

Re: Optiplex 7020 No Spatial Audio

Your screenshots won't show up until the forum moderator checks them.

However, all I see in the Dell downloads is the Realtek driver, no other sound enhancements. 

For best audio operations the Dell driver should be used.  We have seen audio problems on some with non-Dell provided sound drivers.

Finally, the OptiPlex line is sold as a business system, not a gaming or entertainment system so there is no need for audio enhancements by most users.  An add on sound card with the capabilities you want is the best option.

  



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

Reply
Highlighted
8 Xenon

Re: Optiplex 7020 No Spatial Audio

DTS Studio Sound - This package contains the drivers and SoftPaq application with GUI for the HP DTS Sound Software.

I have not seen this on dell models.

Dolby®/DTS® Sound is not a standard feature for Dell.

Sound Blaster X7 Dolby / DTS is not standard for dell either.

https://www.amazon.com/Creative-X7-High-Resolution-Headphone-Connectivity/dp/B00Q3XLGLU


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

Reply