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April 24th, 2019 02:00

Potential power supply failure

Morning all, I just wanted to run something by the Dell community. A colleagues Dell computer has failed. I had a look at it and am somewhat confused by it. The power button is blinking orange/amber, which suggests to me that there is a power problem. However, when I tested the power supply using the inbuilt system, the power seemed to be operating fine with the green light on the back showing throughout. Unfortunately I don't have another psu to plug in. I've tested the hard drive separately and that is completely fine, nothing wrong there.

 

Any thoughts? Is it a busted power supply or is something else going on?

 

The computer model: D03S

Reg Type: D03S002

Power supply model: ac240es-01

Dimensions: 25cm x 5cm x 8cm (these are approximates)

8 Wizard

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47K Posts

April 24th, 2019 03:00

The Green Light on the back just shows AC available.  It DOES NOT INDICATE that the power supply is OK.

Blinking Amber power button = Bad Power supply.

 

April 24th, 2019 03:00

I went through this procedure: https://www.youtube.com/watch?v=udGOe7LQJEI To confirm, if the green light shows throughout this procedure, but the orange light still displays on the power button, the power supply is essentially toast?

8 Wizard

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47K Posts

April 24th, 2019 09:00

Going thru a procedure does not fix things.

The power supply is toast.

There are no soft fixes for physically bad things.

The green light indicates AC is available period end.

 

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