M6JOHNSON
2 Bronze

Windows update killed audio

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My Optiplex 7050 Micro was working fine until a Windows update ran tonight. Now the only sound output option is Display Audio. The display is a VGA monitor using an HDMI to VGA adapter. Again, this setup was working normally until the Windows update. The headphone jack worked fine but now does nothing. I ran the Driver Update wizard and it is now totally current with BIOS and drivers. I still only have Display Audio available as an output. I uninstalled the Windows update, but it didn't help. If all the drivers are up-to-date according to Dell driver update wizard, why do I have only one audio output option?

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M6JOHNSON
2 Bronze

Re: Windows update killed audio

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Shut the PC down last night. Fired it up this morning and now the Realtek option is available again. Weird. We'll see how long it lasts this time.

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M6JOHNSON
2 Bronze

Re: Windows update killed audio

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Shut the PC down last night. Fired it up this morning and now the Realtek option is available again. Weird. We'll see how long it lasts this time.

View solution in original post

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