yarama.co.id
1 Copper

optiplex 790 network problem

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In the first installation I installed the ethernet driver, but every time I turn off my computer I always get an error like the one below.bf7373f2-2823-4b86-b3b4-4ffd42eac704.jpg

but when I deactivate and activate it's finished but when I turn it back on and turn it back on like that ..

I've uninstalled it and installed it again, it's always been like that ... I'm stuck here ...

please help buddy about this network problem ??

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speedstep
8 Krypton

Re: optiplex 790 network problem

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You have winsock malware and rootkit malware


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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3 Replies
redxps630
5 Rhenium

Re: optiplex 790 network problem

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In Windows 10 the Ethernet LAN connector should be automatically installed without need to manually choose and install. Did you do a clean install of Win 10? If not and if possible I suggest back up data then wipe hdd to do a fresh clean install. I did this on four-five units of 790 MT and none of them had issue at all. The install success was highly reproducible.


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speedstep
8 Krypton

Re: optiplex 790 network problem

Jump to solution

You have winsock malware and rootkit malware


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

View solution in original post

JamieGames
2 Bronze

Re: optiplex 790 network problem

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Hi Sur

If you could mind finding a network cable for this device and the port should be located on the back if you don't have a network cable find a network adapter and plug in into the usb port

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