Impossible de mettre à jour : Intel Rapid Storage Technology Driver

Bonjour et merci pour toute aide apportée,

Depuis que j'ai acheté mon Alienware Aurora R4 je n'ai jamais pu mettre le pilote pour mon « Intel Raid 0 » à jour. Il arrive parfois que le disque tourne à 100% sur le gestionnaire des taches me causant des lenteurs et je pense que ce pilote en est la cause (ci-joint une capture d'écran du pour illustrer le problème).

Le pilote actuel est la version « 6.3.9600.16384 (21/06/2006) ».

J’ai vu que sur votre site vous avez mis en ligne la version de pilote « 12.8.2.1000, A00 (20/01/2014)» pour mon Windows 8.1 mais il ne veut pas s'installer. 

Ma config :

• Microsoft Windows 8.1 – x 64
• Alienware - Aurora-R4
• Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
• 16384 Mb (4x4 Gb) RAM DDR3
• GEFORCE GTX 970 G1 GAMING - 4 GO
• 2 x 1TB Intel Raid 0 Volume

Merci.

NB : Ci-après le rapport de l'installation NON validé :

-----------------------------------------------------------------------------------------------------------------------------

[05/06/15 12:59:13] Update Package Execution Started
[05/06/15 12:59:13] Original command line: "C:\Users\Alexandre\Downloads\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00.EXE"
[05/06/15 12:59:14] DUP Framework EXE Version: 3.0.96.1
[05/06/15 12:59:14] DUP Release: 71D2DX00-00
[05/06/15 12:59:14] Intializing framework...
[05/06/15 12:59:14] Server Infastructure Detected...Proceeding with PM Module...
[05/06/15 12:59:14] Querying if HAPI is Installated...
[05/06/15 12:59:14] HAPI already Installated...
[05/06/15 12:59:14] Querying Personality Module for data via ..GetPersonalityInfo()
[05/06/15 12:59:14] Entered GetPersonalityInfo,Waiting for results...from PMDataCollector.lib->getPMInfo()
[05/06/15 12:59:14] Failed to obtain Personality Information
[05/06/15 12:59:14] ...WARNING...Personality Module lib FAILED to return Values via ..GetPersonalityInfo().
[05/06/15 12:59:14] logo.png
[05/06/15 12:59:17] User Command: attended
[05/06/15 12:59:17] DUP Capabilities Value: 16777215 (0xFFFFFF)
[05/06/15 12:59:17] DUP Vendor Software Version: 12.8.2.1000
[05/06/15 12:59:17] Local System/Model Compatible with this Package? Yes
[05/06/15 12:59:17] Local System OS Version: 6.2.0.0
[05/06/15 12:59:17] OS Compatible with this Package? Unknown
[05/06/15 12:59:17] Local System OS Language: Unknown
[05/06/15 12:59:17] Language Compatible with this Package? Unknown
[05/06/15 12:59:17] Identified Behavior : attended
[05/06/15 12:59:17] Temporary payload log file name: C:\ProgramData\dell\drivers\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00\DUP6A31.tmp
[05/06/15 12:59:17] Translated Command Line : SetupRST.exe /report "C:\ProgramData\dell\drivers\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00\DUP6A31.tmp"
[05/06/15 12:59:17] Path : C:\ProgramData\dell\drivers\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00
[05/06/15 12:59:17] Identified Behavior : attended
[05/06/15 12:59:37] Append Vendor Software Log: C:\ProgramData\dell\drivers\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00\DUP6A31.tmp
[05/06/15 12:59:37]
--- Start of Vendor Software Log ---

[05/06/15 12:59:37] Unicode payload log file detected.
[05/06/15 12:59:37] 2015:05:06 12:59:17:704:
2015:05:06 12:59:17:704: >>> Log start
2015:05:06 12:59:17:704: Single-instance mutex has been obtained
2015:05:06 12:59:17:704: Core version: 2.5.24
2015:05:06 12:59:17:704: Setup version: 2.0.40.0
2015:05:06 12:59:17:704: Command line: "C:\ProgramData\Dell\drivers\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00\SetupRST.exe" /report "C:\ProgramData\dell\drivers\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00\DUP6A31.tmp"
2015:05:06 12:59:17:704: OS data: 6-2-1-0 64-bit
2015:05:06 12:59:17:704: System up time: 1993 sec
2015:05:06 12:59:17:704: Reboot pending: No
2015:05:06 12:59:17:704: Current UI language: 040C
2015:05:06 12:59:17:704: Language folder: C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp
2015:05:06 12:59:17:704: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
2015:05:06 12:59:17:719: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
2015:05:06 12:59:17:735: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
2015:05:06 12:59:17:750: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
2015:05:06 12:59:17:750: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
2015:05:06 12:59:17:766: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 1
2015:05:06 12:59:17:782: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
2015:05:06 12:59:17:813: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
2015:05:06 12:59:17:829: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 3
2015:05:06 12:59:17:829: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
2015:05:06 12:59:17:844: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
2015:05:06 12:59:17:860: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
2015:05:06 12:59:17:875: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
2015:05:06 12:59:17:875: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
2015:05:06 12:59:17:891: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
2015:05:06 12:59:17:907: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
2015:05:06 12:59:17:922: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
2015:05:06 12:59:18:032: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
2015:05:06 12:59:18:047: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
2015:05:06 12:59:18:157: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
2015:05:06 12:59:18:204: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
2015:05:06 12:59:18:235: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
2015:05:06 12:59:18:297: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
2015:05:06 12:59:18:344: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
2015:05:06 12:59:18:376: Found C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
2015:05:06 12:59:18:391: Loading language 040C
2015:05:06 12:59:18:407: Setup mode: Installation
2015:05:06 12:59:18:407: Looking for OS: 6.1 6.2
2015:05:06 12:59:18:407: OS check passed
2015:05:06 12:59:18:407: .NET version check passed
2015:05:06 12:59:18:407: Resolving driver source
2015:05:06 12:59:18:407: Using embedded driver(s). Temp source is 'C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6D8E.tmp'
2015:05:06 12:59:18:516: Using folder 'C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6D8E.tmp' as the driver source
2015:05:06 12:59:18:516: Scanning all active devices
2015:05:06 12:59:18:532: Scanning x32\iaAHCIC.inf (Name: AHCI32, Version: 12.8.2.1000)
2015:05:06 12:59:18:532: No section match
2015:05:06 12:59:18:532: MUP OS bits: 0x92A8
2015:05:06 12:59:18:532: Scanning x32\iaStorAC.inf (Name: RAID32, Version: 12.8.2.1000)
2015:05:06 12:59:18:532: No section match
2015:05:06 12:59:18:548: MUP OS bits: 0x92A8
2015:05:06 12:59:18:548: Scanning x64\iaAHCIC.inf (Name: AHCI64, Version: 12.8.2.1000)
2015:05:06 12:59:18:548: Section with the best match: INTEL.NTamd64.6.2
2015:05:06 12:59:18:548: Device: PCI\VEN_8086&DEV_3B29&CC_0106 (Intel(R) 5 Series 4 Port SATA AHCI Controller)
2015:05:06 12:59:18:548: Device: PCI\VEN_8086&DEV_3B2F&CC_0106 (Intel(R) 5 Series 6 Port SATA AHCI Controller)
2015:05:06 12:59:18:548: Device: PCI\VEN_8086&DEV_3B22&CC_0106 (Intel(R) 5 Series/3400 Series SATA AHCI Controller)
2015:05:06 12:59:18:548: Device: PCI\VEN_8086&DEV_1C02&CC_0106 (Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller)
2015:05:06 12:59:18:548: Device: PCI\VEN_8086&DEV_1C03&CC_0106 (Intel(R) Mobile Express Chipset SATA AHCI Controller)
2015:05:06 12:59:18:548: Device: PCI\VEN_8086&DEV_1D02&CC_0106 (Intel(R) C600 Series Chipset SATA AHCI Controller)
2015:05:06 12:59:18:548: Device: PCI\VEN_8086&DEV_1E02&CC_0106 (Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller)
2015:05:06 12:59:18:563: Device: PCI\VEN_8086&DEV_1E03&CC_0106 (Intel(R) 7 Series Chipset Family SATA AHCI Controller)
2015:05:06 12:59:18:563: Device: PCI\VEN_8086&DEV_8C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
2015:05:06 12:59:18:563: Device: PCI\VEN_8086&DEV_8C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
2015:05:06 12:59:18:563: Device: PCI\VEN_8086&DEV_9C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
2015:05:06 12:59:18:563: Device: PCI\VEN_8086&DEV_9C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
2015:05:06 12:59:18:563: MUP OS bits: 0x36D50
2015:05:06 12:59:18:563: Scanning x64\iaStorAC.inf (Name: RAID64, Version: 12.8.2.1000)
2015:05:06 12:59:18:563: Section with the best match: INTEL.NTamd64.6.2
2015:05:06 12:59:18:563: Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller)
2015:05:06 12:59:18:563: Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel(R) Mobile Express Chipset SATA RAID Controller)
2015:05:06 12:59:18:563: MUP OS bits: 0x36D50
2015:05:06 12:59:18:563: E Win32 exception occurred!!
2015:05:06 12:59:18:563: Error code: 0x4E24 (20004)
2015:05:06 12:59:18:563: Error text: ''
2015:05:06 12:59:18:563: Extended error text: 'Error in device matching'
2015:05:06 12:59:18:579: Debug info: 'Setup.cpp (190)'
2015:05:06 12:59:18:579: Showing dialog: FINISH
2015:05:06 12:59:37:925: Dumping properties (24 total)
2015:05:06 12:59:37:925: RST_SERVICE=1
2015:05:06 12:59:37:925: RST_UI=1
2015:05:06 12:59:37:925: RST_TRAY=1
2015:05:06 12:59:37:925: IIF_HASICC=0
2015:05:06 12:59:37:925: IIF_LOGFOLDER=C:\ProgramData\dell\drivers\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00
2015:05:06 12:59:37:925: IIF_SETUPVERSION=2.0.40.0
2015:05:06 12:59:37:925: IIF_PACKAGEVERSION=12.8.2.1000
2015:05:06 12:59:37:925: IIF_SETUPPATH=C:\ProgramData\Dell\drivers\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00
2015:05:06 12:59:37:925: IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
2015:05:06 12:59:37:941: IIF_OS=6.2
2015:05:06 12:59:37:941: IIF_OSSERVICEPACK=0
2015:05:06 12:59:37:941: IIF_IS64=1
2015:05:06 12:59:37:941: IIF_NET20=1
2015:05:06 12:59:37:941: IIF_NET30=1
2015:05:06 12:59:37:941: IIF_NET35=1
2015:05:06 12:59:37:941: IIF_NET40CLIENT=1
2015:05:06 12:59:37:941: IIF_NET40FULL=1
2015:05:06 12:59:37:941: IIF_NET45CLIENT=1
2015:05:06 12:59:37:941: IIF_NET45FULL=1
2015:05:06 12:59:37:941: IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
2015:05:06 12:59:37:941: IIF_LANGCOUNTRY=fr-FR
2015:05:06 12:59:37:941: IIF_RESOURCEFOLDER=C:\Users\ALEXAN~1\AppData\Local\Temp\IIF6ACD.tmp
2015:05:06 12:59:37:941: IIF_SETUPMODE=INSTALL
2015:05:06 12:59:37:941: IIF_EXITCODE=20004
2015:05:06 12:59:37:941: Exit code (command line): 1603
2015:05:06 12:59:37:957: >>> Log End

[05/06/15 12:59:37]
--- End of Vendor Software Log ---

[05/06/15 12:59:37] Vendor Software Return Code: 1603
[05/06/15 12:59:38] logo.png
[05/06/15 12:59:38] Name of Exit Code: DEP_SOFT_ERROR
[05/06/15 12:59:38] Exit Code set to: 3 (0x3)
[05/06/15 12:59:38] Result: FAILURE
[05/06/15 12:59:40] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Aurora-R4_Application_71D2D_WN_12.8.2.1000_A00.txt