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26 de abril de 2015 06:00

Dell Webcam Central no se instala

Buenos días, 

Tengo un Dell Vostro 3750 Windows 7 Professional N, lo formateé hace unos días y no consigo instalar el programa Dell Webcam Central. Cuando me descargo el archivo SmartSource.MediaManager.application de Mis descargas y lo abro me dice "Cannot download the application. The application is missing required files. Contact application vendor for assistance."

Si le doy a detalles se me abre ésto:

PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.17929
System.Deployment.dll : 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.17929 built by: FX45RTMREL
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)

SOURCES
Deployment url : file:///C:/Users/Uki/Downloads/SmartSource.MediaManager.application

IDENTITIES
Deployment Identity : SmartSource.MediaManager.application, Version=2.1.0.6, Culture=neutral, PublicKeyToken=026732f72353b55f, processorArchitecture=msil

APPLICATION SUMMARY
* Online only application.
* Trust url parameter is set.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\Uki\Downloads\SmartSource.MediaManager.application resulted in exception. Following failure messages were detected:
+ Downloading file:///C:/Users/Uki/Downloads/Application Files/SmartSource.MediaManager_2_1_0_6/SmartSource.MediaManager.exe.manifest did not succeed.
+ Could not find a part of the path 'C:\Users\Uki\Downloads\Application Files\SmartSource.MediaManager_2_1_0_6\SmartSource.MediaManager.exe.manifest'.
+ Could not find a part of the path 'C:\Users\Uki\Downloads\Application Files\SmartSource.MediaManager_2_1_0_6\SmartSource.MediaManager.exe.manifest'.
+ Could not find a part of the path 'C:\Users\Uki\Downloads\Application Files\SmartSource.MediaManager_2_1_0_6\SmartSource.MediaManager.exe.manifest'.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [26/04/2015 14:32:10] : Activation of C:\Users\Uki\Downloads\SmartSource.MediaManager.application has started.
* [26/04/2015 14:32:10] : Processing of deployment manifest has successfully completed.
* [26/04/2015 14:32:10] : Installation of the application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [26/04/2015 14:32:10] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading file:///C:/Users/Uki/Downloads/Application Files/SmartSource.MediaManager_2_1_0_6/SmartSource.MediaManager.exe.manifest did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, Uri& appSourceUri, String& appManifestPath)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- Could not find a part of the path 'C:\Users\Uki\Downloads\Application Files\SmartSource.MediaManager_2_1_0_6\SmartSource.MediaManager.exe.manifest'.
- Source: System
- Stack trace:
at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.FileWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
--- Inner Exception ---
System.Net.WebException
- Could not find a part of the path 'C:\Users\Uki\Downloads\Application Files\SmartSource.MediaManager_2_1_0_6\SmartSource.MediaManager.exe.manifest'.
- Source: System
- Stack trace:
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
at System.Net.FileWebRequest.GetResponseCallback(Object state)
--- Inner Exception ---
System.IO.DirectoryNotFoundException
- Could not find a part of the path 'C:\Users\Uki\Downloads\Application Files\SmartSource.MediaManager_2_1_0_6\SmartSource.MediaManager.exe.manifest'.
- Source: mscorlib
- Stack trace:
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync)
at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

No tengo ni idea de cuál es el problema...alguien me puede ayudar?

Muchas gracias!

4 Operator

 • 

1.4K Mensajes

27 de abril de 2015 11:00

Buenas tardes,

intente descargar el DWC desde este link del foro

en.community.dell.com/.../19448019

me parece que puede ser un problema de la descarga.  Tambien asegurese que tenga todos los demas controladores instalados. A veces da problema si hace falta algun otro controlador.

2 Mensajes

27 de abril de 2015 15:00

Hola Gerardo,

Gracias por responder tan rápido. Lo he probado de infinitos modos y al final he conseguido instalarlo, pero se me ve todo oscuro. Sé que la webcam funciona porque cuando uso skype por ejemplo me funciona. Es más, si en skype pongo configurar video, se me abre Dell Webcam Central y me deja configurar la imagen, o sea regular el brillo etc. Pero si intento abrir el programa por si sólo se ve todo negro. Lo de los drivers lo he mirado ya algunas veces y me dice que está actualizado el driver de la webcam.

Un saludo,

Teresa

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