mconte79
1 Copper

Dell ups rack 1920W - Doesn't start

Hi,

 after  an electric event I have a Dell Ups Rack 1920W that does not turn on:

- do not turn on the display

- do not turn the fans.

I also tried to disconnect the batteries but does not change anything. What other tests can I do before I declare it definitively dead?

Thanks Matteo

https://www.dell.com/community/Forum-di-Supporto-in-Italiano/DELL-UPS-RACK-1920W-Non-si-accende/m-p/...

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1 Reply
Moderator
Moderator

Re: Dell ups rack 1920W - Doesn't start

Hello

According to the manual there are several fuses. I would test with a different power cable on a different circuit, check fuses, and, if cost effective, replace the battery before replacing the unit. You can find UPS manuals under Servers>Data Center Infrastructure.

http://www.dell.com/support/

Thanks

Daniel Mysinger
Dell EMC, Enterprise Engineer

Get support on Twitter @DellCaresPRO

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