laptop shut down immdiately

Sir. i have Dell Inspiron n5010 ! i troubled wid my laptop that when i turn on my laptop docked on coolpad then it suddenly shut down ,bit i tried to turn on, it does not boot but when r docked off laptop  from a coolpad then it starting boot! what's could be the issue is hardware,software......

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RE: laptop shut down immdiately

Good day Tushky, It sounds like the thermal paste has gone bad underneath the heat sink. Being that once it cools down with the coolpad it starts back up. There are algorithms built in to protect the system from overheating. Please message me back with the Service Tag, let’s see what we can do for you. Thank you for your time Tushky.


Saul Hernandez

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