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Essentials 的巨大Log

各位好

本人遇到一个关于Essentials的难题

在C:\Program Files\Dell\SupportAssist\logs内有一个档案叫application.log

它的SIZE会不断扩大, 直至把C 盘的空间用尽为止,  把它删除后隔一段时间又会从新生成

请问有什么方法解决

 

 

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您好

1,目前安装的Essentials具体是什么版本

2,操作系统具体是什么版本,同时目前C盘可用空间还有多少(当这个文件删除后)

3,此软件管理多少台主机

为了更好的为您提供支持,请您将设备的服务编号私信我。服务编号查找方法请参看: https://www.dell.com/support/contents/cn/zh/cnbsd1/article/product-support/self-support-knowledgebas...

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你好

操作系统是 Server 2016

Essentials 版本 2.5.0.1005, 管理大约70部机

C盘有100GB空间

 

现时把服务Dell EMC SupportAssist Enterprise暂停后application.log便停止了增大, 但不清楚会有什么影响, 还要寻找正确的处理方法

 

该档案的问题是无限重复地生成以下内容, 直至把C盘的 100GB 空间用尽

18 Feb 2020 09:31:15,616 [pool-34-thread-1] ERROR com.dell.supportassist.queue.QueueManager- 161 - Exception occured while getting from the queue SnmpTrapsForValidation
18 Feb 2020 09:31:15,632 [pool-34-thread-1] ERROR com.dell.supportassist.alertmanager.filter.SnmpTrapConsumer- 178 - java.lang.NullPointerException
at com.dell.supportassist.alertmanager.filter.SnmpTrapConsumer.run(SnmpTrapConsumer.java:86)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

18 Feb 2020 09:31:15,429 [pool-81-thread-1] ERROR com.dell.supportassist.queue.QueueManager- 161 - Exception occured while getting from the queue IPRangeDeviceExtendedIdentify
18 Feb 2020 09:31:15,585 [pool-72-thread-1] ERROR com.dell.supportassist.queue.QueueManager- 161 - Exception occured while getting from the queue PostIdentification
18 Feb 2020 09:31:15,585 [pool-88-thread-1] ERROR com.dell.supportassist.queue.QueueManager- 161 - Exception occured while getting from the queue ValidateInventoryIdentify
18 Feb 2020 09:31:15,632 [Thread-102] INFO com.dell.supportassist.queue.QueueManager- 76 - Stopping Queue Manager
18 Feb 2020 09:31:15,632 [Thread-102] WARN org.springframework.context.annotation.CommonAnnotationBeanPostProcessor- 164 - Destroy method on bean with name 'QueueManager' threw an exception: java.lang.NullPointerException
18 Feb 2020 09:31:15,632 [Thread-102] INFO com.dell.supportassist.queue.SABrokerService- 53 - Stopping Broker Service

 

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2 Bronze

Hi,

 

I'm having the same problem. Did you solve it?

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您好

application.log一般都会创建的,SAE下有做哪些警报等设置。

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Yes, but disabling logs will not solve the main problem with SAE. Can you help fix it? 

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您好

建议先从版本,管理设置这块先确认一下,此日志增加过大的话,看看具体涉及的信息是什么。

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