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SK

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2010

April 27th, 2018 17:00

1TB Seagate drives show as fail R710

I have purchased new drives, Seagate Constellation 1TB along with 500gb drives. All drives work but the 1TB drives, and show up as failed in Perc 6/i RAID configuration. My BIOS is 6.4.0 and I am starting to think I am missing something... Any help would be appreciated.

Moderator

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8.4K Posts

April 30th, 2018 06:00

 

Shkot,

I think the issue may be compatibility. If you could, would you let me know the specific drive part number listed on the drive? That way I can make sure if it is either supported or not. It may also help if you private message me the svc tag of the server and I will let you know what I find.

Thanks

3 Posts

April 30th, 2018 06:00

The part number of the drives are 9XU268-251

3 Posts

April 30th, 2018 07:00

I don't see or have a way to PM you, I am new to this forum.

Moderator

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8.4K Posts

April 30th, 2018 09:00

If you click on the envelope in the upper right of the page, and then click NEW MESSAGE, you can then enter my username in the send to field.

 

3 Posts

October 3rd, 2018 11:00

I needed to update my RAID controller card to a PERC H700. 

1 Message

October 3rd, 2018 11:00

I'm having the exact same problem with my R710 and 1TB 9XU268-251 drives - did you find a resolution?

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