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CBL0001 after upgrading R730XD from 2.5 to 3.5 inch back plane
CBL0001 backplane 0 power cable disconnected
we upgraded this system from a 2.5-inch chassis and backplane to a 3.5 and are getting this error on boot everything still works if you bypass it but want to get this error to go away so the server will boot unattended I have it configured as pictured and power cables are connected in the spots circled in red.
thanks in advance.
DELL-Shine K
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August 16th, 2022 22:00
Did you have rear backplane also for this configuration. 12X3.5 backplane need only one Power cable. Which slot it is connected to? Can you share the part number of cables used to connect the backplane. Can you also ensure you have latest iDRAC and BIOS FW installed on the server.
DELL-Joey C
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August 16th, 2022 23:00
Hi @ReyokoNova,
Could you check, you might be using the wrong BP power cable. As requested by Shine, could you provide us all the 3 power cable DPN# for us to verify. Based on the diagram, https://www.dell.com/support/manuals/en-us/poweredge-r730xd/r730xd_ompublication/system-board-jumpers-and-connectors?guid=guid-f9627386-54dd-4436-aac6-9dbf28dc52b7&lang=en-us connector no# 31, 36 and 41 need to be connected to the 3.5" backplane.
ReyokoNova
6 Posts
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August 22nd, 2022 06:00
i have installed all the latest firmware there are 2 connectors the ones that came with the backplane if i disconnect one or the other the server will not power on
as to this diagram, i have 41 and 36 connected and i have also tried moving 36 to 31 and same thing.
https://www.dell.com/support/manuals/en-us/poweredge-r730xd/r730xd_ompublication/system-board-jumpers-and-connectors?guid=guid-f9627386-54dd-4436-aac6-9dbf28dc52b7&lang=en-us
ReyokoNova
6 Posts
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August 22nd, 2022 07:00
there are no other power connecters on the backplane to connect a 3rd power cable to as well i only have 2
DELL-Marco B
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August 22nd, 2022 09:00
Hello,
I suggest you at first to refer to this manual, as Shine said only 1 power cord on the backplane. You have also signal cable to connect.
https://dell.to/3R4jv8H
Thanks
ReyokoNova
6 Posts
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August 22nd, 2022 09:00
the link you sent is for a 2.5 inch backplane i have a 3.5 inch now i have coonected the 2 power connecters and the 2 signal wires im not able to upload any photos at this time to show
DELL-Charles R
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August 22nd, 2022 12:00
Hello ReyokoNova,
These are the backplane power cables for the R730XD.
You have the top two.
The third is for the Rear backplane.
If you don't have the cable you need then you may need the forth cable: RC3DG
Part Number
Part Description
Def Component
Functional Description
123W8
ASSY,CBL,PWR,BKPLN,4/8,HD,R620
Cable, Power, ASSY
ASSY Power Cable Backplane to Motherboard, (HD)
CTJYF
ASSY,CBL,PWR,BKPLN,R730
Cable, Power, ASSY
ASSY Backplane Power Cable, (Poweredge R730)
JWGFN
ASSY,CBL,PWR,BKPLN,REAR,R720XD
Cable, Power, ASSY
ASSY "Rear" Power Backplane Cable, (Poweredge R720XD, Female)
RC3DG
ASSY,CBL,PWR,BKPLN,400MM,R730
Cable, Power, ASSY
ASSY 400mm Backplane Power Cable, (Poweredge R730)
I will note that changing backplane in the field is not Dell supported. Backplane is selected at time of purchase. But we can give you best effort support.
1 Attachment
30757853-fc9b-433e-a903-1431f00c5247-2238307087.png
ReyokoNova
6 Posts
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August 22nd, 2022 13:00
on the further look I have no 6-pin power connectors on my main board or backplane that I can find the largest is the 5-pin on the front of the main board and back plane on the left side if viewing the server from the front
Nixoid
1 Message
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November 7th, 2023 00:22
Today catch same problem, after install SSD NVMe PCIe EXTENDER EXPANSION CARD GY1TD P31H2.
My mistake was installing 2 upgrade same time, change right ear for quick sync bazel support and install card with wiring.
Long story short: I return back right ear and connect it and my error gone.
(edited)