carlosmarin
1 Nickel

Degraded Virtual Disk

I have a PE 1800 and Open Manage is giving a Degraded Virtual Disk degraded error, however, it also reports that the physical disks are OK and do not predict a failure.

CERC SATA 1.5/6CH

Thanks

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9 Replies
Siget
2 Bronze

Re: Degraded Virtual Disk

you amy want to check your firmware and driver for the CERC also check to see if your storeport is out of date... These will show your array as degraded if they are out of date.

 

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carlosmarin
1 Nickel

Re: Degraded Virtual Disk

I have updated the firmware and the driver..... how do i check the storeport?

I am also getting a dimm1_a memory failure- can i leave DIMM1 empty? in case Dimm1 is not reading-

 

thanks....

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NicCottrell
1 Copper

Re: Degraded Virtual Disk

I get the same problem with OMSA 6.5, with a PE1950 and PERC 5/E Adapter

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Moderator
Moderator

Re: Degraded Virtual Disk

From the screen shot, I can tell you are running RHEL as per the driver listed.  The firmware is current, but from the screen, I don’t see where it lists degraded or what issues you are experiencing as it relates to doing the rescan.  Did you add a drive or make another change?  From your PERC5i, do you have the option on that controller under Information/Configuration to do a recan?

#iwork4Dell
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Siget
2 Bronze

Re: Degraded Virtual Disk

The storport Driver is a driver provided by Microsoft and depends on what os you are running

W2k3

http://support.microsoft.com/kb/943545

W2k8

http://support.microsoft.com/kb/979764

 

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NicCottrell
1 Copper

Re: Degraded Virtual Disk

So storport isn't relevant for a Linux setup?

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NicCottrell
1 Copper

Re: Degraded Virtual Disk

 

It seems to be the PERC 5/e that is causing the problem. I had a disk that died, flashed yellow. I replaced it with an identical new drive and now all drives are green, but the status never changed from degraded. Do I have to do something from Linux to trigger a status change? 

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Siget
2 Bronze

Re: Degraded Virtual Disk

For linux I am unsure the name of the services but in windows they start with DSM restarting them could solve your issue but I would just wait until the rebuild finishes before trying anything else

 

~Siget

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Highlighted
Siget
2 Bronze

Re: Degraded Virtual Disk

To answer this... Storport is a windows driver provide by windows so you are correct Storport isnt relevant when running Linux

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