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Dell Hardware Event ID 129 ,2405,2905 on power edge R710 ?
I am seeing the following statement in the EVENT LOG of my dell PowerEdge R710 twice this week at the same time of the day
Reset to device,\Device\RaidPort 0 was issued Command timeout on physical disk: Physical Disk 0:0:0 Controller 0, Connector 0
Today there is another Error
unexpected sense,SCSI sense data:Sense Key:3 Sense Code:11 Sense Qualifier:0:Physical Disk 0:0:0 Controller 0,Connector 0
Dell OMSA shows everything is okay hardware wise. how can i make sure everything is fine
Regards
DELL-Chris H
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August 25th, 2017 06:00
The drive had failed from the Virtual Disk. If the controller and everything is out of date causing timeouts, then the drive may not have failed due to a hardware fault in itself, but instead may have been caused by a communication failure. If we update the server and then successfully rebuild the drive then we know the drive itself wasn't the issue.
DELL-Chris H
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August 15th, 2017 06:00
Smerdyakov,
Normally the timeout is only seen when the raid controller is really far out of date. I would make sure to update the server, and controller, up to current to see if the error is resolved.
FYI, if the BIOS and iDrac are several updates back then you will need to walk the updates up to current, or you can cause issues with the motherboard.
Let me know how it goes.
smerdyakov
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August 15th, 2017 19:00
Can u provide me links on how and what to update in my controller and firmware.
Do we need to update from bios or through dell openmanager
Regards
smerdyakov
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August 15th, 2017 19:00
HI CHRIS
we have around 4 servers and each server has same configuration and all the firmware were out of date.
I received the below error this morning
DEVICE FAILED, PHYSICAL DISK 0:0:0 CONTROLLER 0, CONNECTOR 0
DELL-Chris H
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August 18th, 2017 14:00
What are the current versions you have for BIOS, iDrac, as well as Raid Controller? I need to know because if it is really far back on BIOS and iDrac we will need to address it differently.
Let me know.
smerdyakov
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August 19th, 2017 20:00
BIOS VERSION : 6.0.7
IDRAC6 :1.80.00(BUILD17)
LIFECYCLE CONTROLLER :1.5.1.57
FIRMWARE VERSION : 6.30.0-0001
DELL-Chris H
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August 23rd, 2017 10:00
Thank you.
Walk the BIOS up by going to 6.2.3
Then iDrac 1.9.7
The BIOS 6.4.0
Then iDrac 2.80
Then finish those with iDrac 2.90
After that then update the Raid controller with this update 6.3.3-0002
Let me know if these updates resolve the timeout issue.
smerdyakov
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August 23rd, 2017 15:00
Sure
Also, we have a disk failed error before two weeks
DEVICE FAILED, PHYSICAL DISK 0:0:0 CONTROLLER 0, CONNECTOR 0
by updating the devices will solve the failure issues or do we need to consider that our disk is failed?
Rehnet
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May 29th, 2019 11:00
Hi Chris:
can I just update to the latest :
Item: Current: Available
Bios 2.3.3 2.6.0
iDrac 1.57.57 1.66.65
LifeCycle 1.4.2.12 2.63.60.62