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November 14th, 2018 19:00

Dell Perc 5/i - Raid is mounting on Windows, not on Linux

Hello,

I'm running a RAID1 with Dell Perc 5/i on Windows 10 x64, all is running fine, but I have lot of flood on Megaraid Storage Manager TTY :

113 [Information, 0] 2018-11-15, 03:11:07 Controller ID: 0 Unexpected sense: PD = -:-:3Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00 2955




Those lines are sometimes writing by dozens per seconds.

Msm is telling all is Optimal, Raid is working fine, btw I'm doing a consistency Check.



Since some days I have a multi boot in Linux Mint and it's a real mess, drive was half mounted, with a lot of I/O error when listing directories, now partition is not even detected so I cannot try to mount it anymore.

Here a bunch of logs :

 

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When mounting the drive :

Nov 14 19:53:35 Mint udisksd[971]: ntfs_mst_post_read_fixup_warn: magic: 0x04010400  size: 1024   usa_ofs: 1026  usa_count: 1027: Argument invalide
Nov 14 19:53:35 Mint udisksd[971]: Record 10 has no FILE magic (0x4010400)
Nov 14 19:53:35 Mint udisksd[971]: Failed to open inode FILE_UpCase: Erreur d'entrée/sortie
Nov 14 19:53:35 Mint udisksd[971]: Failed to mount '/dev/sda1': Erreur d'entrée/sortie
Nov 14 19:53:35 Mint udisksd[971]: NTFS is either inconsistent, or there is a hardware fault, or it's a
Nov 14 19:53:35 Mint udisksd[971]: SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
Nov 14 19:53:35 Mint udisksd[971]: then reboot into Windows twice. The usage of the /f parameter is very
Nov 14 19:53:35 Mint udisksd[971]: important! If the device is a SoftRAID/FakeRAID then first activate
Nov 14 19:53:35 Mint udisksd[971]: it and mount a different device under the /dev/mapper/ directory, (e.g.
Nov 14 19:53:35 Mint udisksd[971]: /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentatio,

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MegaCli64 -LDInfo -Lall -aALL :
                                     

Adapter 0 -- Virtual Drive Information:
Virtual Drive: 0 (Target Id: 0)
Name                :BACKUP
RAID Level          : Primary-1, Secondary-0, RAID Level Qualifier-0
Size                : 1.363 TB
Sector Size         : 512
Mirror Data         : 1.363 TB
State               : Optimal
Strip Size          : 64 KB
Number Of Drives    : 2
Span Depth          : 1
Default Cache Policy: WriteBack, ReadAheadNone, Direct, No Write Cache if Bad BBU
Current Cache Policy: WriteBack, ReadAheadNone, Direct, No Write Cache if Bad BBU
Default Access Policy: Read/Write
Current Access Policy: Read/Write
Disk Cache Policy   : Disk's Default
Encryption Type     : None
Is VD Cached: No



Exit Code: 0x00

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MegaCli64 -AdpAllInfo -aAll :

                                     
Adapter #0

==============================================================================
                    Versions
                ================
Product Name    : PERC 5/i Integrated
Serial No       : 12345
FW Package Build: 5.2.2-0072

                    Mfg. Data
                ================
Mfg. Date       : 00/00/00
Rework Date     : 00/00/00
Revision No     : @ÀôA
Battery FRU     : N/A

                Image Versions in Flash:
                ================
Boot Block Version : R.2.3.12
BIOS Version       : MT28-9
MPT Version        : MPTFW-00.10.62.00-IT
FW Version         : 1.03.50-0461
WebBIOS Version    : 1.03-04
Ctrl-R Version     : 1.04-019A

                Pending Images in Flash
                ================
None

                PCI Info
                ================
Controller Id    : 0000
Vendor Id       : 1028
Device Id       : 0015
SubVendorId     : 1028
SubDeviceId     : 1f03

Host Interface  : PCIE

Link Speed          : 0
Number of Frontend Port: 0
Device Interface  : PCIE

Number of Backend Port: 8
Port  :  Address
0        0000000000000000
1        0000000000000000
2        1221000002000000
3        1221000003000000
4        0000000000000000
5        0000000000000000
6        0000000000000000
7        0000000000000000

                HW Configuration
                ================
SAS Address      : 500188b03c764500
BBU              : Present
Alarm            : Absent
NVRAM            : Present
Serial Debugger  : Present
Memory           : Present
Flash            : Present
Memory Size      : 256MB
TPM              : Absent
On board Expander: Absent
Upgrade Key      : Absent
Temperature sensor for ROC    : Absent
Temperature sensor for controller    : Absent


                Settings
                ================
Current Time                     : 18:49:28 11/14, 2018
Predictive Fail Poll Interval    : 300sec
Interrupt Throttle Active Count  : 16
Interrupt Throttle Completion    : 50us
Rebuild Rate                     : 30%
PR Rate                          : 30%
BGI Rate                         : 30%
Check Consistency Rate           : 30%
Reconstruction Rate              : 30%
Cache Flush Interval             : 4s
Max Drives to Spinup at One Time : 2
Delay Among Spinup Groups        : 12s
Physical Drive Coercion Mode     : 128MB
Cluster Mode                     : Disabled
Alarm                            : Disabled
Auto Rebuild                     : Enabled
Battery Warning                  : Enabled
Ecc Bucket Size                  : 15
Ecc Bucket Leak Rate             : 1440 Minutes
Restore HotSpare on Insertion    : Disabled
Expose Enclosure Devices         : Disabled
Maintain PD Fail History         : Disabled
Host Request Reordering          : Enabled
Auto Detect BackPlane Enabled    : SGPIO/i2c SEP
Load Balance Mode                : Auto
Use FDE Only                     : No
Security Key Assigned            : No
Security Key Failed              : No
Security Key Not Backedup        : No
Default LD PowerSave Policy      : Controller Defined
Maximum number of direct attached drives to spin up in 1 min : 0
Auto Enhanced Import             : No
Any Offline VD Cache Preserved   : No
Allow Boot with Preserved Cache  : No
Disable Online Controller Reset  : No
PFK in NVRAM                     : No
Use disk activity for locate     : No
POST delay             : 90 seconds
BIOS Error Handling               : Pause on Errors
Current Boot Mode           :Normal
                Capabilities
                ================
RAID Level Supported             : RAID0, RAID1, RAID5, RAID00, RAID10, RAID50, SRL 3 supported
Supported Drives                 : SAS, SATA

Allowed Mixing:

Mix in Enclosure Allowed

                Status
                ================
ECC Bucket Count                 : 0

                Limitations
                ================
Max Arms Per VD          : 32
Max Spans Per VD         : 8
Max Arrays               : 128
Max Number of VDs        : 64
Max Parallel Commands    : 1008
Max SGE Count            : 80
Max Data Transfer Size   : 8192 sectors
Max Strips PerIO         : 84
Max LD per array         : 0
Min Strip Size           : 8 KB
Max Strip Size           : 128 KB
Max Configurable CacheCade Size: 0 GB
Current Size of CacheCade      : 0 GB
Current Size of FW Cache       : 0 MB

                Device Present
                ================
Virtual Drives    : 1
  Degraded        : 0
  Offline         : 0
Physical Devices  : 2
  Disks           : 2
  Critical Disks  : 0
  Failed Disks    : 0

                Supported Adapter Operations
                ================
Rebuild Rate                    : Yes
CC Rate                         : Yes
BGI Rate                        : Yes
Reconstruct Rate                : Yes
P*trol Read Rate                : Yes
Alarm Control                   : Yes
Cluster Support                 : No
BBU                             : Yes
Spanning                        : Yes
Dedicated Hot Spare             : Yes
Revertible Hot Spares           : No
Foreign Config Import           : Yes
Self Diagnostic                 : Yes
Allow Mixed Redundancy on Array : No
Global Hot Spares               : Yes
Deny SCSI Passthrough           : No
Deny SMP Passthrough            : No
Deny STP Passthrough            : No
Support Security                : No
Snapshot Enabled                : No
Support the OCE without adding drives : No
Support PFK                     : No
Support PI                      : No
Support Boot Time PFK Change    : No
Disable Online PFK Change       : No
Support Shield State            : No
Block SSD Write Disk Cache Change: No

                Supported VD Operations
                ================
Read Policy          : Yes
Write Policy         : Yes
IO Policy            : Yes
Access Policy        : Yes
Disk Cache Policy    : Yes
Reconstruction       : Yes
Deny Locate          : No
Deny CC              : No
Allow Ctrl Encryption: No
Enable LDBBM         : No
Support Breakmirror  : No
Power Savings        : No

                Supported PD Operations
                ================
Force Online                            : Yes
Force Offline                           : Yes
Force Rebuild                           : Yes
Deny Force Failed                       : No
Deny Force Good/Bad                     : No
Deny Missing Replace                    : No
Deny Clear                              : No
Deny Locate                             : No
Support Temperature                     : No
NCQ                                     : No
Disable Copyback                        : No
Enable JBOD                             : No
Enable Copyback on SMART                : No
Enable Copyback to SSD on SMART Error   : No
Enable SSD P*trol Read                  : No
PR Correct Unconfigured Areas           : No
                Error Counters
                ================
Memory Correctable Errors   : 0
Memory Uncorrectable Errors : 0

                Cluster Information
                ================
Cluster Permitted     : No
Cluster Active        : No

                Default Settings
                ================
Phy Polarity                     : 0
Phy PolaritySplit                : 0
Background Rate                  : 30
Strip Size                       : 64kB
Flush Time                       : 4 seconds
Write Policy                     : WB
Read Policy                      : None
Cache When BBU Bad               : Disabled
Cached IO                        : No
SMART Mode                       : Mode 6
Alarm Disable                    : No
Coercion Mode                    : 128MB
ZCR Config                       : IDSEL
Dirty LED Shows Drive Activity   : No
BIOS Continue on Error           : 0
Spin Down Mode                   : None
Allowed Device Type              : SAS/SATA Mix
Allow Mix in Enclosure           : Yes
Allow HDD SAS/SATA Mix in VD     : No
Allow SSD SAS/SATA Mix in VD     : No
Allow HDD/SSD Mix in VD          : No
Allow SATA in Cluster            : No
Max Chained Enclosures           : 1
Disable Ctrl-R                   : No
Enable Web BIOS                  : No
Direct PD Mapping                : No
BIOS Enumerate VDs               : No
Restore Hot Spare on Insertion   : No
Expose Enclosure Devices         : No
Maintain PD Fail History         : No
Disable Puncturing               : No
Zero Based Enclosure Enumeration : No
PreBoot CLI Enabled              : Yes
LED Show Drive Activity          : No
Cluster Disable                  : Yes
SAS Disable                      : No
Auto Detect BackPlane Enable     : SGPIO/i2c SEP
Use FDE Only                     : No
Enable Led Header                : No
Delay during POST                : 0
EnableCrashDump                  : No
Disable Online Controller Reset  : No
EnableLDBBM                      : No
Un-Certified Hard Disk Drives    : Block
Treat Single span R1E as R10     : No
Max LD per array                 : 16
Power Saving option              : All power saving options are enabled
Default spin down time in minutes: 0
Enable JBOD                      : No
Time taken to detect CME         : 60s

Exit Code: 0x00

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Dmesg : https://pastebin.com/sTtZZL5W

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 Drive has been chkdsk multiple time, I'm doing a concistency check, then I'll do a P*trol read.

 

What could be the problem ?

Is my Raid1 dying ?

Why Linux refuse to use / detect this partition and I have not a single issue in Windows ?

Linux driver is a wrong one ?

Where could I find a certified linux driver for my card ?

 

Thanks for your help.

Moderator

 • 

8.5K Posts

November 15th, 2018 07:00

Hi,

The sensecode that is being given doesn’t seem to indicate a hardware failure. What model server is it? Linux mint is not a validated OS so it may not have a proper driver.

3 Posts

November 15th, 2018 07:00

Thanks for the sensecode translation.

It's on a workstation not on a server, I bought the card longtime ago from second hand and use it for Raid 1 my personal data.

I know I can't have official support for this product but maybe the community could help me.

 

After some investigation I think the problem comes from Ntfs-3g driver (tested with Mint 19 and Debian 9.6).

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