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Dell PowerEdge r410 HDD Not Found

I have a Dell PowerEdge r410 with cabled drives not a backplane. The SATA Connectors on the MB are connected to a P349G Cable. When booting up the server It says that there is no SATA device found on port A (Tested on ports A-E). There is a 1TB Seagate Barracude ES.2 ST31000640SS in the server. I've tried changing the SATA Controller settings to AHCI, RAID, ATA but noting works. 

 

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Re: Dell PowerEdge r410 HDD Not Found

Hi,

 

So you have any other drives to test with? May I know your server use what RAID model? S100? S300? Also, is the drive a Dell certified drive? 


Thanks,
Joey Chong
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPro

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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Re: Dell PowerEdge r410 HDD Not Found

The raid controller is the s100 and I did test with a normal SATA drive I had sitting around and it worked (I did not know I could use a normal SATA drive before I made this post). Both drives are not a Dell Certified drive.

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Re: Dell PowerEdge r410 HDD Not Found

Hi,

 

S100 is not compatible with SAS drives, Page: 29

https://dell.to/3dog5tE

 

That could be the reason that it's not appearing on the server. 


Thanks,
Joey Chong
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPro

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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