hoomanp
1 Copper

Help with PowerEdge 1950 HDD upgrade to SSD

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Hi,

I want to upgrade HDD of my PowerEdge 1959 to SSD, I want to use an enterprise level SSD in my server.

After talking and chatting with Dell support I got nowhere! Apparently they are not very familiar with this subject.

I looked online and found out about Kingston SSDNow Enterprise SSD 400GB, how can I make sure its compatible with my server configuration, please keep in mind that I want to REPLACE the current drives with new SSD.

Current config: XX517 2 HARD DRIVE..., 450G, SERIAL ATTACHED SCSI..., DU, 15K, HITACHI..., VIP-B+

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theflash1932
5 Iridium

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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SSD's, while general support was added to the PERC 6/i controller (which you appear to have), were never supported by Dell on the 1950, which is probably why nobody knew what to tell you.  Basically ... you are on your own.  If you don't use disks certified for the PERC 6, then you may have several issues with them, but using third-party enterprise disks, you might be ok ... however, there is the possibility that the status lights on the disks will not work as expected (always amber, showing disk failure, while still online).

You will also need to do a backup/restore ... you won't be able to replace them one at a time, rebuilding each one ... SSD and HDD cannot be mixed in an array.

theflash1932
5 Iridium

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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"Does Dell have an installation service for this that can charge us and do this replacement for us? I am talking about the labor."

I don't think so.  They do have a "setup" service when you purchase a server, and you can purchase "service" with replacement parts, but I am not familiar with general IT labor/work that can be purchased from Dell like this.

"How can I be sure if a certain SSD is certified for PERC 6?"

It will have a Dell label on it (made by a "regular" drive manufacturer, but co-branded by Dell, meaning it has Dell firmware on it to ensure proper operation with the controller).  Pretty much any Dell SSD made for newer servers like the R710, which also use the [optional] PERC 6.

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theflash1932
5 Iridium

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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SSD's, while general support was added to the PERC 6/i controller (which you appear to have), were never supported by Dell on the 1950, which is probably why nobody knew what to tell you.  Basically ... you are on your own.  If you don't use disks certified for the PERC 6, then you may have several issues with them, but using third-party enterprise disks, you might be ok ... however, there is the possibility that the status lights on the disks will not work as expected (always amber, showing disk failure, while still online).

You will also need to do a backup/restore ... you won't be able to replace them one at a time, rebuilding each one ... SSD and HDD cannot be mixed in an array.

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hoomanp
1 Copper

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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Thanks for the quick reply. 

How can I be sure if a certain SSD is certified for PERC 6?

Also, Does Dell have an installation service for this that can charge us and do this replacement for us? I am talking about the labor.

Thanks

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theflash1932
5 Iridium

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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"Does Dell have an installation service for this that can charge us and do this replacement for us? I am talking about the labor."

I don't think so.  They do have a "setup" service when you purchase a server, and you can purchase "service" with replacement parts, but I am not familiar with general IT labor/work that can be purchased from Dell like this.

"How can I be sure if a certain SSD is certified for PERC 6?"

It will have a Dell label on it (made by a "regular" drive manufacturer, but co-branded by Dell, meaning it has Dell firmware on it to ensure proper operation with the controller).  Pretty much any Dell SSD made for newer servers like the R710, which also use the [optional] PERC 6.

hoomanp
1 Copper

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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Thanks again, my last question:

"If you don't use disks certified for the PERC 6, then you may have several issues with them, but using third-party enterprise disks, you might be ok"

What types of issues I might run into, are they obvious issues from the start or unpredictable issues that might happen after a while because of incompatibility?

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Moderator
Moderator

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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SSD drives were introduced late in the life of the 1950/2950 life. One SSD drive was certified to run on these servers.

Y949P

50GB SSD-SATA, 2.5", Samsung SS805

TheFlash1932 is correct, third party drives may throw errors in OpenManage and specific lights may not function due to firmware issues.  The drives themselves may function flawlessly.  Just be aware of  some of the drawbacks when using third party drives; enterprise class or otherwise. 

Regards,

Geoff P
Dell | Social Outreach Services - Enterprise


Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device!
(iOS, Android, Windows)

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theflash1932
5 Iridium

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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Random, unpredictable issues ... some actually randomly fall offline (rather than the fake failure of the LED), some refuse to be configured, etc.  You might search the forum for your specific SSD of choice ... some work better than others (trial and error on users' parts).

Thanks Geoff ... I wasn't aware there were any validated for the 1950.

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hoomanp
1 Copper

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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Thanks you so much with all your help.

It was very frustrating to chat and talk with the sales and support team but I have to say I am very pleased with your help in this forum.

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theflash1932
5 Iridium

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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The difference between those who work in support and those who work in the real world (I don't work for Dell).  "Most" Dell support agents are pretty good ... those that participate here on the forums are pretty top notch.

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tvelchek
1 Copper

RE: Help with PowerEdge 1950 HDD upgrade to SSD

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I was asking the same question and I managed to dig up a certified list of drives...hope this helps you.

I was under the impression that you COULD have a traditional SAS drive, an SATA (tunnelled by PERC7 controller), as well as an SSD SATA or SAS interface (now both available, but you have to look real hard below;) all on the same controller, individually, but not Raided. You may ask for verification on this as it makes your transition much easier. These aren't cheap matey....maybe one day...

In any case here are the SSD drives from Dell, both SATA and SAS interfaces.

Dell Certified SSD's for RAID

It's possible these drives may not be suitable for use attached to a hardware RAID controller. Dell's officially supported SSDs include the following part numbers/descriptions:

342-3350 100GB Solid State Drive SATA Value MLC 3Gbps 2.5in Hot-plug Drive-Limited Warranty,CusKit

342-3351 100GB Solid State Drive SATA Value MLC 3Gbps 2.5in Hot-plug Drive,3.5in HYB CARR-Limited Warranty,CusKit

342-5631 200GB Solid State Drive SAS Value SLC 6Gbps 2.5in Hot-plug Drive,CusKit

342-5633 200GB Solid State Drive SAS Value SLC 6Gbps 2.5in Hot-plug Drive,3.5in HYB CARR,CusKit

342-3356 200GB Solid State Drive SATA Value MLC 3Gbps 2.5in Hot-plug Drive-Limited Warranty,CusKit

342-3357 200GB Solid State Drive SATA Value MLC 3Gbps 2.5in Hot-plug Drive,3.5in HYB CARR-Limited Warranty,CusKit

342-5636 400GB Solid State Drive SAS Value SLC 6Gbps 2.5in Hot-plug Drive,CusKit

342-5638 400GB Solid State Drive SAS Value SLC 6Gbps 2.5in Hot-plug Drive,3.5in HYB CARR,CusKit

342-5817 400GB Solid State Drive SATA Value MLC 3Gbps 2.5in Hot-plug Drive-Limited Warranty,CusKit

342-5821 800GB Solid State Drive SATA Value MLC 3Gbps 2.5in Hot-plug Drive-Limited Warranty,CusKit

342-5823 800GB Solid State Drive SATA Value MLC 3Gbps 2.5in Hot-plug Drive,3.5in HYB CARR-Limited Warranty,CusKit

Other than the non-certified drives I don't see any outstanding problems with your configuration. Non-certified drives are not necessarily problematic but from your logs nothing appears wrong so that is where I would look. So my next suggestion would be to see if the drive manufacturer has any recommendation about the configuration. Plextor's support email is at <www.plextor-digital.com/.../support.html>. Let me know if you need more information about the controller or if you learn anything interesting from Plextor.