Is there something I'm missing that works around this problem. But this machine seemingly booted with these drives plugged in before. Is there a secret newer version of the BIOS that fixes this problem? We're out of warranty on this machine by about a year, but I'd like to get this issue resolved.
Running Windows 2k8 SP2 x64 and Exchange 2007 and Sharepoint 2007.
I don't know if it's a USB 3.0 -> 2.0 problem or the fact that the drives are 1TB or something else. Any ideas?
The Seagate Desktop Expansion drive is for PC's and wasn't designed to be a backup for servers. If they need an external backup source, look at getting them the RD1000 external backup device: http://www.dell.com/us/business/p/powervault-rd1000/pd?refid=pvaul_rd1000&baynote_bnrank=0&baynote_i... . This won't interfere with what you are doing and still provide proper backups.
With all do respect, I've had a horrible time with the RD1000 units. They don't support Windows Server Backup Service (we like to keep things REALLY simple) and the drives are excessively expensive. I think that the Seagate Drives weren't designed for 'anything' specially. It's a 3.5" SATA into a USB 3.0 bridge. We're using it for backup nothing more.
What I wanted to bring to light was that these drives booted without issue until we went to 1.11.0 in our BIOS. So my question is: Is there a newer or older BIOS version that these will work in, or is there a USB 3.0 add-in card that'll work with these drives that will allow the server to boot/reboot, with them plugged in?
You can experiment with 3.0 USB cards, though none of them have been tested or certified in our servers. It will be a hit and miss process and may work. Its just not supported. The external drives are not supported either. Someone in the community may have figured a way around it.