Unsolved
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70652
PERC H710 blocked my WD2001FYYG drives
I put four WD2001FYYG (Western Digital 2TB SAS Enterprise Drives) in my brand new R720xd with a PERC H710 card. All four hard drives show up as blocked in the H710 BIOS utility. Only drives I bought from Dell show up as usable.
My H710 has the latest firmware I can find on the Dell site (21.1.0-0007 A03).
I thought that Dell had already backed off blocking non-Dell-branded drives with the H700 controller. What's up?
dsmtoday
5 Posts
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February 26th, 2013 01:00
BTW, the Manual for the H710 says
Issue: One or more physical disks is displayed as Blocked and cannot be configured.
Corrective Action: Update the PERC cards to the latest firmware available on support.dell.com.
henryluiz
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July 4th, 2014 23:00
DarrellParsons
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August 23rd, 2017 16:00
I found that non-certified drives worked with 512n sector drive. Check specs on your SAS drive. Are your SAS drives the newer 4kn version? If you have the 4KN drives, I don't think it will work with a perc H710. Google "4kn vs 512n". 512e may not work either. HGST sells their drives in 512n, 512e, and 4kn sector size. I think the 512n is more backwards compatible and is running now on my Dell PE R720 with PERC Mini H710 RAID controller -- no issues.
For test, throw a couple drives with 512n sector size in your server that are not Dell certified and see if RAID interface says they are blocked. I have both in my Dell R720 now and the 512n is working and 4kn's are blocked. Just updated firmware, but made no difference.