incalluce
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Perc 5/iR RAID hdds firmware compatibility

Hi,

I have PE sc 1435 servers with LSI Perc5/iR RAID sata/sas controller.

My HDDS are all Seagate Cheetah T10 ST3300555SS 300Gb firmware T105; I bought a HD replacement but raid controller indicates it how "wrong type".

May be a firmware problem?

or is simply broken?

If there is a firmware problem, can I upgrade old HDD (without loss data)? or downgrade new HDD?

regards,

Maurizio

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Moderator
Moderator

RE: Perc 5/iR RAID hdds firmware compatibility

Incalluce,

If you are certain the drive is the same kind then I would say that it is that the controller is out of date on the driver and firmware.

I assume you are referring to the SAS 5/ir and not the Perc 5/i in the server. Here are the links you will need for the updates.

Driver - http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/poweredge-1435sc?driverId=FF6F6&o...

Firmware - http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/poweredge-1435sc?driverId=8H8XX&o...

Let me know if this resolves the issue.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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incalluce
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RE: Perc 5/iR RAID hdds firmware compatibility

my card have just the firmware Dell SAS 5/iR Adapter, v.00.10.51.00.06.12.05.00 , A04

I have tried the HDD in another identical server with the same result

do you think that differents firmware is not a problem for raid?

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incalluce
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RE: Perc 5/iR RAID hdds firmware compatibility

I installed the hard drive alone this is the screenshot:

the raid adapter detect the HD but say that is 'unsupported'
wath can I do?


regards,
Maurizio

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incalluce
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RE: Perc 5/iR RAID hdds firmware compatibility

no more info?

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Moderator
Moderator

RE: Perc 5/iR RAID hdds firmware compatibility

Have you run the HDD update utility or have you manually updated the hard drives firmware yet?

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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incalluce
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RE: Perc 5/iR RAID hdds firmware compatibility

Hi,

I don't have the HDD update utility software for update HDD firmware, where can I download it?

I suppose  that  the update utility is for windows platform, usually I have some problem with maintenance software because i use a Gentoo linux distro...

What do you suggest to do? 

  1. upgrade a old HDD
  2. downgrade new HDD

where can I check the supported firmwares of SAS 5/iR raid adapter?

regards,

Maurizio

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