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aguk2012
1 Copper

PowerEdge 2950 sas

I run the program Dell PowerEdge Diagnostic Ver.2.9 and saw a status of this drives - This Disk drive is not supported by Dell.

HDD SAS Seagate ST2000NM0054

Please tell me what should I do ??? How do I solve this problem??

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3 Replies
Moderator
Moderator

RE: PowerEdge 2950 sas

Aguk2012,

I would start by updating the server to current. That will be the BIOS, the BMC, as well as the raid controller. If you let me know which controller is installed, I can provide the link. Likely the issue is that the controller is out of date. Let me know.

Chris Hawk

Dell | Social Outreach Services - Enterprise
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theflash1932
6 Indium

RE: PowerEdge 2950 sas

The only way to fix this problem is to purchase Dell-certified versions of the drive - one that is designed specifically to work with the Dell controllers, not programmed with generic retail firmware. Usually there will be no problem with generic SAS drives, but you will never get rid of the unsupported message for them.

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aguk2012
1 Copper

RE: PowerEdge 2950 sas

All that can be updated I have updated. the result is the same.

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