Last reply by 08-17-2022 Unsolved
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2 Bronze

R7515 with HBA330: RHEL 8.4 mpt3sas errors and device power-on/reset


I have a new R7515 with an HBA330 controller connected to 4x SSDs. The OS is RHEL 8.4.

Under "heavy" load, where "heavy" is just cp -a /some/big/directory /some/other/place, I see many messages like these in the system log:

mpt3sas_cm0: log_info(0x31110e03): originator(PL), code(0x11), sub_code(0x0e03)

This repeats a few times, and is then followed by

sd 0:0:0:0: Power-on or device reset occurred

This message is seen for all 4 drives.

0x31110e03 is by far the most common error code (about 30000 instances so far this month), which this utility says is PL_LOGINFO_SUB_CODE_DISCOVERY_SATA_ERR.

Apart from these log messages, everything seems to be functioning ok, but I would be very grateful for any insight anyone has... Thanks!


Replies (10)
2 Bronze
2 Bronze

Hi Glenn,

What did the support say? 

We have an internal SR opened and they keep saying:

"As our global team is still working on it, once I will get update we will inform you."

In our case, we need a true HBA, hopefully the Dell team can find a solution. We use Ubuntu LTS 20.04.


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