ss32
1 Nickel

Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

These errors are popping up during a network install of Server 2012 R2.

I have a T610 that needs Server 2012 but I keep running into one of two errors.  Either the virtual drive is not found, or if it is I get  Error  Code 0xc0000005 during the install.  Depending on how I try the install I end up with one of those two errors.  I first encountered  error  code 0xc0000005 when trying to wipe the OS disk that had RHEL5.  After some googling I decided to wipe the drive, initialize a new virtual disk, and try again.  When I do that the drive isn't recognized by Windows and I cannot figure out how to install the proper drivers.  I have downloaded the latest driver from Dell (linked at the end), and extracted the contents to a USB drive to install them during the Windows install but apparently the correct file isn't there and I can't run an executable during the OS install.

My next step was to download and boot the Dell Systems Build and Update Utility.  I prepared the disk for OS installation and booted to the network to restart the install.  The disk was recognized (hurray!) but quickly ran into the same Error Code 0xc0000005 as before.  So, I'm a loss.  I have no idea what's causing this error (memtest/diagnostics returned nothing of interest) and I can't get the OS to install.  Can someone point me in the direction of the actual driver file itself, and not an executable? 

www.dell.com/.../DriversDetails

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13 Replies
theflash1932
6 Indium

RE: Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

You don't/can't run an EXE from Windows Setup. Download the "hard drive" version to any Windows computer and run it to extract the contents, then put all the contents on a USB drive.

How are you booting to the "network"? Have you tried a direct install?

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ss32
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RE: Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

I'm aware.  The Hard Drive version is an executable that unzips some files and more executables and the driver is nowhere to be found.

File Format:Hard-Drive
File Name:DELL_PERC-6-I-INTEGRATED_A14_R313336.exe

  I'm PXE booting to a WDS server that is handing out the installation.  I have not tried a direct install, no server install disks laying around.

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ss32
1 Nickel

RE: Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

The Hard Drive version is an executable that unzips some files and more executables and the driver is nowhere to be found.

File Format:Hard-Drive
File Name:DELL_PERC-6-I-INTEGRATED_A14_R313336.exe

  I'm PXE booting to a WDS server that is handing out the installation.  I have not tried a direct install, no server install disks laying around.

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theflash1932
6 Indium

RE: Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

Apparently I only read part of your question.

That file you linked to is a FIRMWARE update package, not a driver, which is why it contains no driver files.

Also, 2012 R2 has native drivers for the PERC 6, so you do not need to load additional drivers. The PERC 6 does not support non-RAID, so you must configure and initialize RAID before attempting to install.

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ss32
1 Nickel

RE: Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

^ Thanks, I downloaded the correct file and loaded the drivers, still getting the same error code.

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ss32
1 Nickel

RE: Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

I have tried any and all manner of installs and still keep running into the same error code.  I have run memtest86 and saw nothing wrong, and tried using a fresh HDD and it didn't work.

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theflash1932
6 Indium

RE: Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

You should not need drivers - they are built-in. If you are getting to the point that says no hard drives are found, then either 1) you have not configured and initialized a RAID array (required!), or 2) you PERC firmware is out of date and thus incompatible with the built-in drivers.

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ss32
1 Nickel

RE: Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

The drives are showing up, I was wrong about needing drivers, but I keep getting the same error code during the install.  I've checked our image of Windows on another machine and it installed without a hitch so something is wrong with this machine in particular.  How can I update the PERC software without a functioning OS?

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theflash1932
6 Indium

RE: Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i

There are utilities for updating the hardware independent of any OS that is installed.

At WHAT point during the install are you getting the 0xC0000005 error code?

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