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April 13th, 2016 16:00

poweredge r510

I did a hot swap of my drives that were in non-critical state.  Once I changed them out the drives just say failed.  Not sure what will fix this issue and I am unaware if the rebuild actually happened.  I have used  open manager to see if I can manually rebuild them but I only have the option of blink or unblink.  

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8.4K Posts

April 14th, 2016 07:00

Umihen,

Do you just have Physical Disks in a failed state, or is the Virtual Disk also in a failed state as well?

Also, what is the current Raid configuration?

We will need to answer these prior to knowing the proper steps to take forward.

Let us know/

14 Posts

April 14th, 2016 10:00

I have a raid 1 and raid 5.  Its the physical disks that I changed in the failed state. The virtual disk that is  a raid 5 is in the degraded state.

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14 Posts

April 15th, 2016 17:00

Also I am trying to upgrade the Dell OpenManage Server Application.  I would like to know which is the lastest version for the r510 running on windows.

14 Posts

April 18th, 2016 16:00

what about firmware?

14 Posts

April 19th, 2016 12:00

what if the drive was not put in the offline state before removing?

7 Technologist

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16.3K Posts

April 19th, 2016 16:00

Best practices call for the drive to be put offline before removing, but it is not necessary ... think of a real-world drive failure - it won't put it offline before it dies.

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8.4K Posts

April 21st, 2016 07:00

Forcing the drive offline isn't a requirement as TheFlash1932 had stated, unless the drive is flagged as a Predicted Failure, which you would force the drive offline prior to replacing to keep from transfer bad blocks across the Virtual Disk.

14 Posts

April 21st, 2016 10:00

would the reason the drives failed be because they weren't dell certified but the same hard drive part number and model I copied off of omsa.

14 Posts

April 21st, 2016 11:00

The perc h700 firmware version is 12.10.7-0001.

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8.4K Posts

April 21st, 2016 11:00

Thank you. That is the most current version. Where the drives ever functional in the server, or were they just added and showing failed?

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8.4K Posts

April 21st, 2016 11:00

The drives wouldn't show as failed if they were only seen as non-certified, they would likely be displayed as Unknown. Now if the controller is up to date on firmware then a non certified drive wouldn't be the issue. What is the controllers firmware version at currently?

Also, was this drive working before, or has it never worked in this server before?

14 Posts

April 21st, 2016 11:00

SAS-Drive_Firmware_C1MY4_WN32_KS6B_A06.EXE do I need to do this to the on the hard drive so it works with the perc h700

14 Posts

April 21st, 2016 12:00

current drive

ID 1:0:6

Status Critical

Name Physical Disk 1:0:6

State Failed

Power Status Spun Up

Bus Protocol SAS

Media HDD

Revision XRMA

T10 PI Capable No

Certified No

Capacity 0.00GB

Used RAID Disk Space 0.00GB

Available RAID Disk Space 0.00GB

Hot Spare No

Vendor ID SEAGATE

Product ID ST32000444SS

Serial No. 9WM6PNTV

Part Number Not Available

Negotiated Speed Not Available

Capable Speed Not Available

Sector Size 512B

Manufacture Day Not Available

Manufacture Week Not Available

Manufacture Year Not Available

SAS Address 5000C500348C260D

14 Posts

April 21st, 2016 12:00

old drive

ID 1:0:7

Status Non-Critical

Name Physical Disk 1:0:7

State Online

Power Status Spun Up

Bus Protocol SAS

Media HDD

Revision 0005

T10 PI Capable No

Certified No

Capacity 1,862.50GB

Used RAID Disk Space 1,862.50GB

Available RAID Disk Space 0.00GB

Hot Spare No

Vendor ID SEAGATE

Product ID ST32000444SS

Serial No. 9WM0PT5C

Part Number Not Available

Negotiated Speed 6.00 Gbps

Capable Speed 6.00 Gbps

Sector Size 512B

Manufacture Day Not Available

Manufacture Week Not Available

Manufacture Year Not Available

SAS Address 5000C50020ECA7DD

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