PowerEdge HDD/SCSI/RAID

Last reply by 04-02-2021 Unsolved
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2 Bronze
826

r610 specific drives ?

hello

i have a poweredge r610 that i purchased few days ago

it came with 2 sas 140 gb. 

i have 24  sas 600 gb ( st9600205ss ) at my office

so i installed 6 (cause its max) , i was able to find them in perc 6/i but when i try to create a virtual drive all of them go offline for some reason. no error .. nothing.

why i cant use them ? or how can i use them ?

(the st9600205ss were taken from a fujitsu storage server,but they are not labeled fujitsu)

Replies (11)
696

Hi, how about upgrading PERC6/I  firmware to the latest?

Version 6.3.3-0002, A-00

https://dell.to/3we4XcS

 

Also on the PERC6/i ,press Ctrl-R the Virtual Disk Management menu screen displays by default. This screen displays physical disks status. See if it’s offline, if so press F2 to force online.


DELL-Young E
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
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688

It doesn't show any error. After i hit force online it hangs for 1/2 minutes and does nothing. Still off-line. Ill try later to update firmware.

Thank you.

687

Yes please proceed with the update first: Updating firmware help recognize more various HDDs. Wish you a good day.


DELL-Young E
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Dell Technologies | Enterprise Support Services
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683

  • Can I update from idrac? Or it needs to be done from os?
677

The link I sent you was for

windows 32bit.
What OS are you on?


DELL-Young E
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672

None. But I can install windows server 2019 x64 standard 

668

Hi, then you could start with this:

1. Download Support Live Image

Support Live Image is available for download
 

 

then download from here

 
 

 


DELL-Young E
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Dell Technologies | Enterprise Support Services
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658

the update package is not compatibile with your system configuration

"Dell PERC 6/E" mine is "Dell PERC 6/I" .. 

i downloaded the correct version.. but it says i already have that version

6.3.3.0002

652

Hi,

 

If the update of the PERC didn't change the behavior of the disks you have to change these disks becauses they are not compatible with the PERC. To be sure to obtain a 100% compatibility, choose a validated disk with Dell firmware.

 

Regards,


Stéphane Thiallier
Business Intelligence Advisor

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