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Adding SATA drive to port 1 does not show in BIOS

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I am trying to add a second 500GB SATA drive to my PowerEdge 850. When I go to the BIOS and try to enable but nothing happens. Is there something else I am supposed to do?

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theflash1932
6 Indium

Re: Adding SATA drive to port 1 does not show in BIOS

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When you say "BIOS", do you mean the traditional BIOS Setup (F2), or do you mean the controller BIOS for the onboard CERC SATA 1.5/2s controller?  You should not be able to see the disk in F2 ... if necessary/possible, simply enable SATA port 1 in F2 (and save), then boot to CTRL-A to see the disk.  If it will not allow you to enable port 1, then check the data and power cables on the new disk you added - even test it in another machine to make sure it works.

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theflash1932
6 Indium

Re: Adding SATA drive to port 1 does not show in BIOS

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When you say "BIOS", do you mean the traditional BIOS Setup (F2), or do you mean the controller BIOS for the onboard CERC SATA 1.5/2s controller?  You should not be able to see the disk in F2 ... if necessary/possible, simply enable SATA port 1 in F2 (and save), then boot to CTRL-A to see the disk.  If it will not allow you to enable port 1, then check the data and power cables on the new disk you added - even test it in another machine to make sure it works.

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Re: Adding SATA drive to port 1 does not show in BIOS

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theflash1932: yes, in the F2 BIOS is where I tried to activate/enable Port 1 but nothing change, and yes I don't see the drive there but the Port 0 showed its drive so I started there. I will check CTRL -A to see if it shows there. I also have another 500GB drive, I can test. So, I shouldn't have to do anything in the F2 BIOS then?

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theflash1932
6 Indium

Re: Adding SATA drive to port 1 does not show in BIOS

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It would stand to reason that you would need to enable the port, but if it is not showing the drive info like port 0 and you are unable to enable it, then something is likely wrong with the disk or the connection.

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Re: Adding SATA drive to port 1 does not show in BIOS

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Hmm, odd second drive gives same results in BIOS and I don't have CTRL -A option during boot.

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theflash1932
6 Indium

Re: Adding SATA drive to port 1 does not show in BIOS

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According to some docs, the 850 has the CERC SATA 2s, which is a low-end software RAID solution embedded in the motherboard - tied to the onboard SATA ports.  Assuming that is the controller, you should have a CTRL-A.  If you don't, then there may be an option in the BIOS to enable/disable RAID, which you would not want to do at this point, but if there were such an option, and since it is not a documented (in the 850 manual) option, there may be other undocumented options added via BIOS update.  One I would look for is one that might affect how the disks are handled ... some systems have a setting that would change how many ports are available, for example.  If there are no relevant BIOS settings that woud affect the second port of the SATA controller, then you might try clearing the NVRAM using the jumpers on the motherboard.  The NVRAM (also often called CMOS) contains a list of BIOS settings and devices; if this list becomes corrupt, then devices may not function correctly.  Clearing the NVRAM clears this list, returning the BIOS to default settings, and forces the BIOS to rebuild this list.  If there are no BIOS settings, and clearing the NVRAM does not help - AND you are sure the disks are hooked up properly - I might have to assume at that point that something is wrong with that second connector.

Do you have any IDE devices connected (like floppy or CD drive)?  If so, try disconnecting its cable from the motherboard.

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Re: Adding SATA drive to port 1 does not show in BIOS

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theflash1932: thanks I'll take a look at this tomorrow and follow up.

Regards

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ITSO
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Re: Adding SATA drive to port 1 does not show in BIOS

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theflash1932: wanted to followup on this issue. Well both 500GB drives are bad, one being mine on a shelf as backup, hmmm. I had an 80gb SATA drive and stuck it on the SATA1 port and still got the same thing, a little frustrated, I thumb slap the space bar, WAAA LAAAA, it change the status from Disable to Enabled and it came up!  :-)~

Sometimes a little frustration pays out I guess?

Thanks for all your feedback!!

Happy 2013 my friend!!!!

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ITSO
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Re: Adding SATA drive to port 1 does not show in BIOS

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Oh, you do see it in the BIOS as well, when Enabled.

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theflash1932
6 Indium

Re: Adding SATA drive to port 1 does not show in BIOS

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When using the onboard ports and no RAID controller, you will see them in the BIOS, but typically you will only see them in the RAID BIOS/configuration utility when using RAID.

Glad you got it ... that is why I keep a hammer in my PC/server toolbag 🙂

Happy New Year!

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