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franto
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After the bios update "System Services" not working R510

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I updated the Bios on R510, the system starts normally and boots ino Windows, but when I try to go to " System Services" it hangs with the message "Entering Systems Services...Starting Unified Server Configurator". I tried to reset the iDrac based on "dcgraybea" suggestion but didn't helped.

Do you have any solution how to get into the "System Services"?

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franto
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RE: After the bios update "System Services" not working R510

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The admin fixed the issue, he said the problem was with the bios,  I have EMC version of the bios/server so he downloaded and flashed the relevant version. Everything work fine now.

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RE: After the bios update "System Services" not working R510

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Hello.

The System Services may be disabled. To enable System Services, press F2 during boot to enter into System Setup. On the setup screen, select iDRAC Settings and then select System Services and enable. Ensure that the iDRAC and Lifecycle Controller (LCC) firmware is up todate as well.

Robert Alakara

Dell EMC | Enterprise Services

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RE: After the bios update "System Services" not working R510

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.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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franto
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RE: After the bios update "System Services" not working R510

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Thank you for the quick reply,

System Services were enabled, iDrac is running on latest firmware and I updated Lifecycle Controller too.

I have to unplug the power because every time when I try to restart the server after unsuccessful enter to the "System Services"  it's trying to go to the System Services again and it hangs.

I tried to disable the the System Services in iDrac and restart, then reenable, but it goes to the System Services again and it hangs again.

I was waiting more than hour to see if some message pops up, but nothing.

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RE: After the bios update "System Services" not working R510

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Hello.

On boot up, hit Ctrl+E and reset the iDRAC to default and try again. If this doesn not work, drain system flea power by pressing and holding power button for about 15 seconds. Power ON the system and wait.

Robert Alakara

Dell EMC | Enterprise Services

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franto
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RE: After the bios update "System Services" not working R510

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Hi,

I have reset the iDrac and did the flea power. On the fist startup it showed the progress bar when it's loading the System Service and it hanged approx on 20%. 

After the next restart it didn't showed the progress bar, just hangs.

Just wondering if I put the old firmware 1.8.2 back, will that solve the issue?

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RE: After the bios update "System Services" not working R510

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Hello.

Flash the Lifecycle Controller firmware. There is communication lost with the system BIOS. 

Robert Alakara

Dell EMC | Enterprise Services

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franto
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RE: After the bios update "System Services" not working R510

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Hi,

I have flashed the Lifecycle Controller Firmware 1.7.5.4 from Windows 2012, still cant go to the System Services.

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RE: After the bios update "System Services" not working R510

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Access the System Services and allow the system to sit for 10 - 20 minutes. Do you see something resembling this;

Entered Binding start
About to do get AdapterAdapter VendorID : 1000
Adapter DeviceID : 58
Adapter SubVendorID : 1028
Adapter SubDeviceID : 1F10
MPIQueueCommand : Timeout! 

If so, then it is likely that a 3rd party device is attached to the server, whose identification the BIOS can not resolve. If this is the case then remove that 3rd party device and then attempt to boot to System Services again. 

 

Robert Alakara

Dell EMC | Enterprise Services

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franto
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RE: After the bios update "System Services" not working R510

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Hi Robert,

I removed 1 hard drive, keyboard, mouse, still it hangs, I was waiting over 30 minutes (still waiting).

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